Corporate Vice President - Site Reliability Senior Engineer Job Details | New York Life Insurance Co

New York Life is a purpose-driven financial services company advancing technology, data, artificial intelligence, and venture capabilities to support its businesses. The Corporate Vice President - Site Reliability Senior Engineer will provide technical leadership and day-to-day management for secure, scalable, reliable, and cost-effective multi-cloud solutions, while developing infrastructure-as-code patterns, defining SRE practices, mentoring engineers, and partnering with cross-functional teams.

Responsibilities:

• Support our Cloud Business Office by facilitating Well Architected reviews for new cloud deployments or cloud migration candidates
• Lead the design and delivery of repeatable, reliable cloud solutions using Terraform, GitHub, and related automation tools
• Develop and deploy full stack patters to support ongoing application development, data platform capabilities, and AI services (RAG & Agentic)
• Partner with application and product teams to assess requirements, recommend AWS architecture patterns, and support successful cloud implementations
• Support the onboarding and lifecycle management of cloud services by producing standard IaC/Terraform Modules
• Define and mature SRE practices, including SLO/SLI frameworks and error-budget governance
• Design and implement automation solutions using Java, JavaScript, APIs, SQL, and Terraform
• Deliver application-level fixes and enhancements through disciplined software engineering
• Focus on key reliability and performance indicators: uptime, system throughput, system output, and download rate/application load speed
• Lead the shift from non-standard application platforms to standard software artifacts (Terraform modules, secure base images, YAML templates, Java libraries) integrated into CI/CD pipelines, creating reusable patterns and reducing repetitive configuration and coding tasks
• Review cloud platform designs, operational issues, and delivery risks; provide practical recommendations and follow-through to resolution
• Advise teams on cloud cost optimization, resource utilization, governance, and platform standards
• Documentation: Maintain detailed records of issues, actions taken, and outcomes to support continuous improvement efforts
• Collaboration: Work closely with other IT teams and external vendors to resolve complex issues and implement solutions
• Process Improvement: Identify opportunities to improve support processes and implement best practices to enhance overall efficiency
• Training: Provide training and guidance to IT staff on network and platform support techniques and best practices

Requirements:

• 8+ years of overall IT, infrastructure, platform engineering, or cloud engineering experience
• 5+ years of experience with AWS cloud platforms and services
• 3+ years of experience designing, automating, and operating scalable, secure, and highly available cloud solutions
• Ability to produce production grade IaC and perform code reviews
• Demonstrated ability to lead, mentor, and coordinate engineers or technical contributors in a matrixed environment
• Strong business and technical acumen with the ability to influence decisions, manage tradeoffs, and communicate with leadership
• Strong facilitation, planning, and execution skills for cross-functional workshops, technical reviews, and delivery initiatives
• Solid understanding of SDLC, DevOps, change management, incident response, and production operations practices
• Ability to work directly with business stakeholders, architects, security teams, product owners, and engineering teams to translate needs into practical cloud solutions
• Experience with cloud governance, landing zones, identity and access management, networking, compute, storage, and security control patterns
• Hands-on experience with infrastructure as code practices using Terraform, CloudFormation, AWS CDK, or similar AWS-focused tools
• Experience with Kubernetes, Amazon EKS, container platforms, CI/CD pipelines, and observability tools is a plus
• Practical understanding of infrastructure technologies, including compute, network, storage, DNS, load balancing, encryption, logging, and monitoring
• Ability to relate cloud platform capabilities to software engineering, application modernization, resiliency, and developer experience needs
• Working knowledge of DevOps and delivery tools such as GitHub, GitHub Actions, Jfrog Artifactory, Harness, Teraform, or similar platforms
• Practical knowledge of scripting or programming languages such as Python, PowerShell, .NET, C#, Java, or similar
• Strong time management, prioritization, coaching, and problem-solving skills with the ability to balance delivery commitments and operational needs
• Background with cloud cost management, FinOps practices, compliance requirements, and risk-based decision making is a plus
• AWS Solutions Architect, AWS SysOps Administrator, AWS DevOps Engineer, or equivalent AWS certification preferred