Software Product Management Lead, Military OneSource Website

DecisionPoint Corporation is seeking an experienced Software Product Management Lead to guide the vision, strategy, modernization, and delivery of the Military OneSource public-facing website and supporting digital services. The role leads Agile product management, WordPress digital experience modernization, stakeholder collaboration, backlog and release management, technology innovation, and secure, accessible product operations under the MODES III program.

Responsibilities:

• Define and execute the product vision, strategy, outcomes, and roadmap for the Military OneSource website and supporting digital services
• Align product priorities with mission objectives, customer needs, contract requirements, technical feasibility, security, accessibility, and available resources
• Establish measurable product goals and use analytics, user feedback, service data, and operational insights to guide investment and continuous improvement
• Collaborate with government product owners, program leadership, communications and content teams, users, business analysts, UX designers, architects, cybersecurity personnel, developers, testers, and operations teams
• Translate mission needs and policy objectives into product requirements, epics, features, user stories, acceptance criteria, and release objectives
• Facilitate product discovery, roadmap reviews, demonstrations, governance discussions, and executive-level decision briefings
• Champion human-centered design and the needs of military Service Members and families across the product lifecycle
• Lead modernization, sustainment, and enhancement of a large-scale WordPress website, including content publishing, search, forms, integrations, themes, plugins, and reusable components
• Guide decisions involving WordPress core capabilities, Gutenberg/block editing, custom themes and plugins, headless or decoupled patterns, content APIs, and integration with enterprise services
• Partner with content owners to improve information architecture, content governance, findability, usability, performance, and publishing workflows
• Ensure digital experiences are responsive, reliable, accessible, and consistent across devices and browsers
• Own and prioritize the product backlog and ensure work is ready for planning, refinement, development, testing, release, and acceptance
• Lead product planning, sprint and increment objectives, release sequencing, dependency management, risk resolution, and stakeholder communications
• Balance new features, modernization, technical debt, defect remediation, cybersecurity findings, content needs, and operational support
• Validate delivered capabilities against acceptance criteria and mission outcomes, and coordinate user acceptance activities with government stakeholders
• Guide cross-functional teams delivering solutions using PHP, Python, Java, JavaScript/TypeScript, HTML5, CSS3, SQL, and related modern web technologies
• Evaluate when to use WordPress configuration, custom development, low-code/no-code platforms, AI-assisted or AI-generated applications, APIs, microservices, and cloud-native services
• Promote modular, maintainable, API-enabled solutions that reduce vendor lock-in and support future technology transitions
• Coordinate with architects and engineering leads on cloud hosting, containers, serverless services, managed databases, content delivery, observability, resilience, and integration patterns
• Integrate secure software development, privacy, records management, Section 508 accessibility, performance, availability, and operational support into product decisions and acceptance criteria
• Coordinate product priorities supporting RMF, NIST SP 800-53 controls, Zero Trust principles, vulnerability remediation, privacy requirements, and Authority to Operate activities
• Apply ITIL practices to incident, problem, change, release, service request, and continual improvement activities affecting the product
• Ensure documentation, training, knowledge transfer, release notes, and operational readiness are completed for product changes

Requirements:

• Must hold an active Secret clearance supported by a Tier 3 background investigation
• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Business, Product Management, or a related discipline. Equivalent relevant experience may be considered when permitted by contract requirements
• Minimum 8 years of experience in software product management, product ownership, digital product delivery, or technology leadership
• Experience leading product vision, roadmaps, feature strategies, backlogs, releases, and user-focused requirements for enterprise web applications or digital services
• Demonstrated experience leading Agile, cross-functional product teams in complex federal, DoD, public-sector, healthcare, human services, or similarly regulated environments
• Experience managing or modernizing public-facing websites, content management systems, or high-volume digital service platforms
• Experience collaborating with government stakeholders and translating mission and policy needs into actionable software outcomes
• Strong functional and technical understanding of WordPress, including content management, themes, plugins, Gutenberg/block editing, integrations, APIs, publishing workflows, and platform sustainment
• Working knowledge of PHP, JavaScript/TypeScript, HTML5, CSS3, SQL, RESTful APIs, and relational databases such as MySQL or MariaDB
• Working knowledge of Python and Java, including how these technologies may support integrations, automation, data processing, services, and custom applications adjacent to WordPress
• Experience working with low-code/no-code application development platforms
• Understanding of AI-assisted development and AI-generated applications, including product governance, human review, data protection, testing, security, accessibility, and lifecycle considerations
• Familiarity with cloud-native services and architectures, including APIs, microservices, containers, serverless computing, managed databases, content delivery networks, observability, and CI/CD
• Strong understanding of Agile delivery, backlog management, sprint planning, release management, and end-to-end software development lifecycles
• Understanding of secure software design, DevSecOps, federal cybersecurity expectations, privacy, and Section 508 accessibility
• Working knowledge of ITIL practices supporting digital product operations
• Required: ITIL 4 Foundation
• Required: Certified Scrum Product Owner (CSPO) or comparable product owner certification
• Required: Security + or equivalent
• Strong communication, facilitation, negotiation, and stakeholder management skills
• Ability to translate mission needs into clear business, user, and technical requirements
• Excellent prioritization, decision-making, analytical, and problem-solving abilities
• Strong leadership skills for guiding cross-functional teams without relying solely on direct authority
• Ability to communicate effectively with senior government leaders, technical specialists, content owners, and end users
• High attention to detail, customer advocacy, sound judgment, and commitment to accessible, secure, user-centered digital services
• Experience with OutSystems, Microsoft Power Platform, Appian, Mendix, or similar platforms is desirable
• Experience with modern or complementary web frameworks and platforms such as React, Next.js, Vue.js, Angular, Node.js, Laravel, Drupal, or other PHP-based content management solutions
• Experience with headless WordPress, decoupled content architectures, WordPress REST API or GraphQL, WP-CLI, custom plugin development, and enterprise search
• Familiarity with AWS GovCloud, Microsoft Azure Government, cloud-native architectures, enterprise service integrations, and regulated IL4/IL5 environments
• Experience using Jira, Confluence, Azure DevOps, GitHub, GitLab, or similar product and engineering collaboration tools
• Experience applying human-centered design, usability research, web analytics, A/B testing, content strategy, and product performance measurement
• Experience supporting multilingual, high-availability, high-traffic, or public-sector digital services
• Preferred: PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), SAFe Product Owner/Product Manager, or additional product management certifications
• Preferred: WordPress, Cloud, Agile, accessibility, cybersecurity, or low-code platform certifications