Digital Marketing Account Manager

LIFT Auto Repair Marketing is a digital marketing agency serving auto repair shops across North America. The Digital Marketing Account Manager will manage a portfolio of clients, develop and execute customized digital marketing strategies, coordinate with internal marketing teams, and maintain strong client relationships while analyzing campaign performance and delivering insights.

Responsibilities:

• Manage a portfolio of clients in the auto repair industry, serving as their main point of contact
• Develop and implement customized digital marketing strategies to meet clients' business goals
• Oversee the execution of digital marketing campaigns, including SEO, PPC, social media, email and text message marketing, and website design + development
• Monitor and analyze campaign performance, providing regular reports and insights to clients. This includes consistent monthly meetings to deliver reports with each individual client via Google Meet
• Collaborate with our internal teams to ensure timely and high-quality delivery of marketing services
• Stay up-to-date with industry trends and best practices to provide strong suggestions to enhance client strategies
• Foster strong client relationships through excellent communication and customer service
• An ability to demonstrate empathy and humility towards your clients and coworkers and the ability to take responsibility for your own actions

Requirements:

• • Bachelor's degree in Marketing, Communications, Business, or a related field
• • 2+ years of experience in marketing (preferred local B2B marketing)
• • Experience in a customer service or account management type role preferred
• • Demonstrates an understanding of SEO, PPC, social media, and CRM platforms
• • Excellent communication and interpersonal skills
• • Quick learner – adaptable in fast paced environments
• • Proven ability with multitasking and time management
• • Ability to analyze data, think critically and creatively, and provide actionable insights
• • Detail-oriented with strong organizational and project management skills
• • If you have an appreciation for or love for the automotive industry, that's always great! (but not required)