Customer Service – Booking Hotels | Work Online

Careers In Travel | Destination Planners is a travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. The Customer Service Representative will assist clients with researching, planning, and booking hotel accommodations, while providing information, responding to inquiries, maintaining booking records, and supporting seamless client experiences in a remote environment.

Responsibilities:

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Collaborate with team members to ensure seamless client experiences
• Stay updated on hotel offerings, travel trends, and industry changes
• Attend virtual training sessions and team meetings

Requirements:

• Strong communication and customer service skills
• Friendly, professional demeanor and positive attitude
• Comfortable working independently and managing time effectively
• Basic computer skills and a reliable internet connection
• Interest in travel and helping clients plan memorable stays
• Previous experience in customer service, hospitality, or sales is a plus but not required