Senior Business Systems Analyst

Greenlight is a family technology company that provides connected financial tools, safety features, and family management products. The Senior Business Systems Analyst will administer and support business systems across finance, billing, procurement, sales, and marketing while contributing to implementations, integrations, automations, operational initiatives, and security controls.

Responsibilities:

• Support and maintain the Business Systems function at Greenlight
• Apply growing systems knowledge (NetSuite, Maxio, HubSpot, etc.) to troubleshoot and resolve technical and functional issues
• Configure and support solutions (i.e. automations, IPaaS, etc.) that improve billing, procurement, accounts receivable, accounts payable, General Ledger, and T&E operations, ensuring alignment with business requirements
• Contribute to Month End and Quarter End processes, and help bring efficiencies to business processes through systems
• Help optimize business processes and workflows by supporting integrations and automations across Business Systems
• Administer and maintain business systems (NetSuite, FloQast, Workiva, HubSpot, Maxio, ZIP, etc.), supporting optimal performance and alignment with business goals
• Perform daily business systems administration duties, including user and role maintenance, configuration maintenance, and integration maintenance
• Execute and support IT General Controls (ITGC) initiatives, including (but not limited to), access review, procedural documentation, business system change management, etc
• Document system configurations and system processes
• Collaborate with global IT team members to support business systems
• Partner with the Security team to help strengthen the security posture of business systems
• Contribute to system enhancements and share feedback to support ongoing improvement

Requirements:

• 7+ years of experience as a NetSuite administrator or business systems analyst
• Working knowledge of SuiteBuilder; familiarity with SuiteScript and SuiteTalk
• Exposure to the SuiteCloud Development Framework and version control systems (e.g., GitHub)
• Understanding of ITGCs and exposure to SOC, ISO, or SOX compliant environments
• Familiarity with core accounting processes such as order to cash, procure to pay, and record to report
• Exposure to agile project management tools such as Jira, Asana, Confluence, and LucidChart
• Strong problem-solving skills, with the ability to diagnose and troubleshoot issues and support solutions from design to implementation
• A proactive attitude with a desire to learn new skills in a flexible, fast-paced environment
• NetSuite Administrator Certification preferred
• Familiarity with NetSuite modules such as Fixed Assets and OneWorld is a plus
• Some experience integrating NetSuite with other financial and business systems, or a strong interest in learning
• Experience supporting other financial systems that perform billing, reconciliation, travel management, revenue recognition, and CRM functions is a plus (e.g., FloQast, Workiva, HubSpot, Maxio)
• Exposure to global or multi-entity system environments is a plus
• Accounting or Finance background is a plus
• Exposure to no-code automation or IPaaS platforms (e.g., StackSync, UiPath) is a plus
• Have experience with using AI to enhance and optimize accounting, finance, and business systems process is a plus