Business Analyst

Pivot Point Solutions is a California-based technology consulting firm that delivers IT solutions and support for the construction and utility industries. The Business Analyst will support SailPoint IdentityIQ enhancements, integrations, configurations, identity data cleanup, testing, deployment, and documentation while working with business stakeholders and technical teams.

Responsibilities:

• Understand business needs and requirements for IIQ workflow enhancements
• Develop new feature enhancements aligned with business objectives, compliance needs, and user expectations
• Develop and customize SailPoint workflows, including OOTB customizations on an as-needed, approved basis
• Perform feasibility and impact analysis for development on new integrations
• Review existing IIQ configurations and customizations; analyze impact of changes on existing functionality
• Support environment/server setup for application onboarding, as approved
• Perform identity data cleanup as required and approved
• Implement or update custom rules and scripts based on business requirements
• Configure custom reports
• Create and follow up on firewall requests within the client environment
• Coordinate with developers/SMEs to gather information as needed
• Perform unit testing and support UAT prior to deployment of changes
• Plan production deployment in coordination with the change management team
• Create and maintain appropriate documentation
• Escalate issues to client management as appropriate

Requirements:

• Hands-on experience with SailPoint IdentityIQ (IIQ), including workflow development and customization
• Experience performing impact/feasibility analysis for new integrations
• Experience reviewing and customizing IIQ configurations
• Experience with custom rules, scripts, and report configuration in SailPoint
• Experience supporting unit testing, UAT, and production deployment processes
• Strong documentation and communication skills
• Experience in a regulated utility or energy environment
• Experience with identity data governance and cleanup initiatives
• Familiarity with change management processes in an enterprise environment