Sales Development Representative

Aegis Ventures is a startup studio focused on launching and scaling artificial intelligence companies that transform healthcare. Avandra Imaging is seeking a Sales Development Representative to manage customer maintenance renewals, reduce churn, identify expansion opportunities, and generate qualified new business through outbound prospecting and inbound lead follow-up.

Responsibilities:

• Own and manage the annual maintenance renewal process for assigned customer accounts
• Proactively engage customers well in advance of renewal dates to drive timely renewals and minimize churn
• Identify renewal risks and partner with Sales leadership to develop retention strategies
• Support upsells and cross-sell opportunities by identifying customer needs and coordinating with Sales Executives
• Conduct outbound prospecting (calls, emails, LinkedIn, etc.) to generate qualified new business opportunities
• Follow up with inbound leads and assess fit through discovery conversations
• Schedule meetings and coordinate seamless handoffs to Sales Executives
• Maintain accurate customer, renewal, and pipeline data in Salesforce (or other CRM)
• Research target accounts and personalize outreach based on company size, industry, and buyer personas
• Track and report on renewal progress, sales activity, pipeline health, and key performance metrics
• Stay current on Avandra Imaging's products, customer needs, and competitive landscape

Requirements:

• 0–3 years of experience in sales, customer success, account management, or another customer-facing role
• Strong written and verbal communication skills
• Excellent organizational and time management skills with the ability to manage multiple priorities
• Comfortable using CRM systems such as Salesforce
• Detail-oriented with strong follow-through and a proactive approach to customer engagement
• Ability to identify customer needs and recognize opportunities for account growth
• Self-motivated, coachable, and eager to learn sales strategy, customer retention, and account management best practices
• Comfortable working in a fast-paced, metrics-driven environment