Change Management Lead - Marketing Transformation

Stefanini Group is a global provider of outsourcing, IT consulting, systems integration, and staffing services. The Senior Change Management Lead will support the adoption of Global Strategic Marketing transformation initiatives by leading change planning, stakeholder engagement, readiness, communications, leader enablement, and adoption activities.

Responsibilities:

• Change Planning: Build and manage the change approach for 10+ GSM transformation initiatives, with a focus on readiness, adoption, and implementation
• Stakeholder Mapping & Engagement: Identify key stakeholders, audience groups, and levels of impact across marketing and relevant functions. Develop engagement plans and recommend actions to address adoption risks
• Impact Assessment: Assess how initiatives affect teams, roles, processes, and expectations, and translate findings into actionable support plans
• Readiness & Adoption Support: Define what teams and leaders need to be ready for change, including where additional clarity, communication, or support is required
• Leader Enablement & Communications: Equip leaders with practical tools, messaging, talking points, and materials to reinforce change, answer questions, and support adoption. Develop stakeholder communications, leader updates, FAQs, and other materials that help teams understand what is changing, why it matters, and what action is needed
• Measurement, Listening & Feedback: Establish simple measures and feedback loops to track readiness, adoption, stakeholder sentiment, and areas of confusion or resistance, using insights to adjust the approach as needed
• Cross-Initiative Coordination: Maintain awareness of related GSM and business initiatives that may impact the same audiences. Help identify overlaps, dependencies, timing concerns, and stakeholder risks to support a more coordinated change experience
• Partnership Across GSM: Partner with cross-functional stakeholders to ensure change efforts are aligned to the goals, pace, and realities of the work GSM is driving

Requirements:

• The ideal candidate brings change management experience, strong stakeholder judgment, and a practical operating style. They can bring structure to ambiguous work, manage the people side of transformation, and help teams understand, adopt, and sustain new ways of working without overcomplicating the process
• Experience leading change, transformation, or adoption efforts in complex organizations
• Skilled in stakeholder mapping, impact assessment, readiness planning, communications, and adoption support
• Strong judgment in identifying risks, dependencies, stakeholder concerns, and areas requiring additional clarity or reinforcement
• Able to support leaders with simple, practical tools that help teams navigate change
• Comfortable building lightweight processes, measures, and feedback loops
• Strong collaborator who can connect work across GSM priorities, related business initiatives, and the broader stakeholder experience
• This candidate should be certified by Prosci, CCMP or APMG certified
• (Plus, if they are Lean Certified or have Lean experience)