Business Systems Analyst

Verita is seeking a Business Systems Analyst to support its Product Development organization as an analytical and operational liaison across product, technology, operations, case management, financial administration, and other business stakeholders. The role translates business needs into requirements and development documentation, coordinates testing and release readiness, provides application training and support, and supports product-related operational activities.

Responsibilities:

• Gather, document, analyze, and validate business and functional requirements for internally developed applications and related business processes
• Create and maintain user stories, acceptance criteria, process flows, functional documentation, and supporting requirements artifacts
• Document software defects, enhancements, and development stories for internal applications, including sufficient detail for Development and QA teams to evaluate and execute the work
• Support backlog refinement, sprint planning preparation, requirement clarification, and release readiness activities
• Develop and maintain User Acceptance Testing (UAT) plans, test scripts, expected results, evidence, and defect documentation
• Coordinate UAT activities for completed development and execute functional and regression testing for code fixes, enhancements, and new feature releases
• Track defects through resolution, retest corrected functionality, and validate delivered functionality against approved requirements and acceptance criteria
• Provide application training and functional user support, including development and maintenance of user guides, job aids, and process documentation

Requirements:

• Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent professional experience
• Two (2) to five (5) years of experience in Business Analysis, Systems Analysis, Product Support, Software Testing, Product Operations, or a related field
• Demonstrated experience documenting business requirements and coordinating or executing User Acceptance Testing (UAT)
• Strong analytical, organizational, written, and verbal communication skills
• Experience working in Agile or Scrum environments; Azure DevOps, GitHub, or similar work-management tools; knowledge of the Software Development Life Cycle (SDLC); experience supporting internally developed applications; and familiarity with claims administration, legal administration, financial administration, privacy, records retention, or compliance processes