Product Manager

Omnissa is an AI-driven digital work platform provider focused on secure, flexible digital work experiences. The Product Manager will own day-to-day product management for Workspace ONE Launcher, including backlog management, requirements, release readiness, usage analytics, and customer feedback, while supporting go-to-market activities for the frontline worker portfolio.

Responsibilities:

• Own the Workspace ONE Launcher backlog across single-app and multi-app modes, staged and shared device check-in/check-out, and managed home screen experiences on Android
• Write Epics and user stories with precise, testable acceptance criteria, and groom the backlog with engineering to keep sprints loaded and unblocked
• Contribute to the frontline roadmap by researching customer requirements, sizing opportunities, and recommending prioritization to the portfolio product leader
• Partner with UX on Launcher end-user and administrator workflows, reviewing designs against Material Design standards and real frontline usage conditions such as gloved hands, low light, and offline devices
• Support frontline go-to-market execution with Product Marketing, Sales, and Solution Engineering, contributing feature messaging, launch checklists, release notes input, and demo content
• Run release readiness for Launcher, coordinating with Documentation, Release Management, Localization, and Support so each release ships with complete collateral
• Participate in customer and prospect calls to gather requirements, validate designs, and follow up on committed feature requests
• Track product usage and adoption metrics for Launcher, building recurring reporting that shows where customers succeed and where they stall
• Triage inbound feature requests and escalations, partnering with Support and Engineering to reproduce issues, assess impact, and route fixes into the backlog
• Maintain internal enablement material for Launcher, including demo environments, FAQs, and enablement decks for customer-facing teams
• Author and review customer-facing technical content covering Launcher configuration, deployment, and troubleshooting

Requirements:

• 3+ years in product management, product marketing, technical marketing, solutions engineering, systems engineering, or another customer-facing enterprise software role
• Direct professional experience in enterprise mobility, unified endpoint management, mobile application development, or frontline worker technology; this role assumes you have worked in or adjacent to this space before
• Working knowledge of Android device management, including Android Enterprise enrollment modes, dedicated and fully managed deployments, and managed configurations
• Demonstrated ability to write clear requirements and ship features with an engineering team on an agile cadence
• Comfort presenting to customers & internal stakeholders and translating technical detail into plain language
• Strong written communication skills, with the ability to author accurate customer-facing content
• Collaborative working style, with a track record of driving work forward across teams you don't own
• Data-driven approach to prioritization, with experience using product analytics or usage telemetry
• Hands-on experience with Workspace ONE UEM or a comparable enterprise endpoint management platform
• Exposure to frontline verticals such as retail, healthcare, logistics, transportation, or manufacturing, including shared device and shift-based work patterns
• Familiarity with rugged device ecosystems or Android OEM programs
• Location:Canada or United States
• Travel Expectations: 5% - expect to travel to occasional conferences and customer visits
• This job requisition is not eligible for employment-based immigration sponsorship by Omnissa
• Bachelor's degree preferred, or equivalent combination of education and relevant professional experience