Senior Business Analyst- Treasury Product Management

First Citizens Bank is seeking a Senior Business Analyst to support treasury product management through advanced analysis, reporting, and business process improvement. The role evaluates profitability, growth, efficiency, and industry trends; develops strategic specifications and process enhancements; and provides expert operational and analytical support, including guidance to lower-level analysts.

Responsibilities:

• Operational Support - Provides expert support for business operations by responding to inquiries, identifying issues, and working to continuously improve business practices. Handles escalated matters that arise during daily operations, providing guidance to lower level business analysts and leading workflow. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units
• Identifying Business Objectives - Determines business needs through highly technical analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. Develops process enhancements based on reporting
• Data Analysis - Sources, compiles, and interprets data. Performs data analysis on an advanced level, effectively communicating and directing analysis output

Requirements:

• This is a remote role that may only be hired in North Carolina or Arizona
• Proficient in SAS applications, Microsoft Word, Excel, PowerPoint and Visio
• Database management experience
• Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Analytics, or Modeling, or Reporting
• 3-5 years of experience with ACH, Wires, Real Time Payments, Instant Payments