Product Designer

point.me is a company focused on turning loyalty points into travel wealth through a real-time flight search and booking experience. The Product Designer will improve the consumer product experience by owning end-to-end design work, partnering on new product initiatives, translating research and analytics into solutions, and collaborating closely with engineering through implementation and QA.

Responsibilities:

• Own focused design work end-to-end across the consumer funnel: onboarding, search results, rate presentation, booking, and free-to-paid conversion moments
• Partner on larger net-new initiatives with our senior designer and carry them through detailed design to engineering handoff
• Translate product requirements, analytics, and member feedback into clear, testable design solutions
• Prototype and pressure-test concepts quickly, using AI to help you get to a real answer faster
• Produce production-ready designs, prototypes, and specs, and stay close to engineering through implementation and QA
• Contribute to and help maintain our design system as our surface area grows
• Support user research and usability testing and turn what we learn into design changes
• Dig into session recordings, user feedback, and funnel analytics to spot friction and propose improvements without waiting to be asked
• Build real fluency in award travel — loyalty programs, award charts, transfer partners — so your design decisions are grounded in how travelers think

Requirements:

• You've shipped consumer digital products with engineers
• You have a strong sense for visuals and interaction
• You have a deep empathy for users and seek to understand their problems before opening Figma
• You think in flows and can spot when a change in one place affects the experience three steps later
• You're a strong communicator
• You're flexible and eager to jump into different areas of the product and experience as the team tackles the highest priority opportunities
• 3 - 5 years of product or UX design experience
• A portfolio is required
• Fluency in Figma
• Working familiarity with AI design tools. We use Claude Design and Figma Make day-to-day. Experience with tools in this category matters more than experience with those two specifically
• Experience with A/B testing, B2C conversion optimization, and/or growth-oriented design
• All applicants must be available to work continental US hours
• Bonus: you love to travel and have a foundational understanding of the credit card points & miles and/or award travel ecosystem, or a strong desire to quickly learn about the space
• Experience with user research or usability testing methods
• Experience in travel, fintech, and/or loyalty