Senior IT Project Manager - Oracle EBS Upgrade - REMOTE

NTT DATA is a business and technology services company. The Senior IT Project Manager will lead an enterprise-scale Oracle E-Business Suite upgrade from planning through deployment, hypercare, stabilization, and closure. The role manages project governance, schedules, budgets, testing, cutover, vendors, risks, resources, and stakeholder communications across multiple business and technology workstreams.

Responsibilities:

• Lead the end-to-end Oracle EBS upgrade lifecycle, including planning, assessment, design, build, remediation, testing, deployment, hypercare, stabilization, and project closure
• Develop and maintain the overall upgrade strategy, roadmap, delivery milestones, and integrated project schedule
• Coordinate activities across Oracle EBS applications, databases, infrastructure, integrations, security, customizations, environments, and third-party applications
• Ensure application, technical, infrastructure, and business workstreams remain aligned throughout the upgrade
• Manage upgrade dependencies, compatibility considerations, customization remediation, integration readiness, and environment planning
• Develop and manage the Integrated Project Plan, including milestones, critical path, dependencies, resources, budgets, and delivery schedules
• Manage multiple concurrent workstreams across business and technology organizations
• Track project progress against scope, schedule, budget, quality, and resource commitments
• Identify schedule conflicts, resource constraints, and cross-workstream dependencies and drive them to resolution
• Ensure project deliverables, documentation, approvals, and stage-gate requirements are completed according to agreed timelines
• Establish and manage effective project governance and operating cadence
• Maintain comprehensive RAID logs covering Risks, Assumptions, Issues, and Dependencies
• Drive risk identification, mitigation planning, issue resolution, and appropriate escalation
• Establish and manage project change-control processes, including assessment of scope, schedule, resource, and financial impacts
• Facilitate project governance meetings, leadership reviews, and decision-making forums
• Provide clear and concise project health reporting, milestone tracking, and executive dashboards
• Lead overall testing governance across:
• System Integration Testing (SIT)
• Regression Testing
• User Acceptance Testing (UAT)
• Performance Testing
• Security Testing
• Coordinate testing schedules, environment readiness, business participation, and entry/exit criteria
• Oversee defect management, prioritization, resolution, and escalation
• Ensure critical business processes, integrations, customizations, and interfaces are appropriately validated before production deployment
• Drive business and operational readiness for go-live
• Develop and manage the comprehensive cutover strategy and detailed cutover plan
• Coordinate and lead mock cutovers / dress rehearsals to validate deployment procedures and timing
• Establish production readiness and go/no-go criteria
• Lead production deployment and command-center activities across all participating teams
• Coordinate business, application, infrastructure, integration, security, database, and vendor teams during cutover
• Manage post-production hypercare and stabilization, ensuring issues are prioritized and resolved effectively
• Facilitate transition to steady-state production support and formal project closure
• Serve as the primary project management interface across business and IT stakeholders
• Facilitate executive steering committee meetings, project governance reviews, and cross-functional workstream meetings
• Communicate project status, risks, dependencies, decisions, financials, and milestones clearly to senior leadership
• Drive timely decision-making and escalate critical issues when necessary
• Build alignment among business stakeholders, technology teams, and external delivery partners
• Coordinate internal teams, contractors, Oracle resources, implementation partners, consulting organizations, system integrators, and third-party vendors
• Establish clear ownership and accountability for vendor deliverables
• Track partner commitments, dependencies, deliverable quality, and schedule performance
• Facilitate resolution of cross-vendor and cross-team dependencies
• Manage project budgets, forecasts, financial performance, and resource capacity
• Monitor actuals against forecasts and identify financial or resource risks
• Manage project staffing requirements and capacity across multiple workstreams
• Maintain project metrics, documentation, dashboards, and executive-level reporting

Requirements:

• 10+ years of IT Project / Program Management experience, including large-scale enterprise application implementations, upgrades, or transformation programs
• 5 to 7 years of hands-on project management experience leading at least two full-lifecycle Oracle EBS upgrades or major Oracle EBS transformation initiatives
• 5+ years of demonstrated experience managing mid- to high-complexity ERP/application upgrade programs involving multiple business functions, integrations, technical dependencies, and workstreams
• 5+ years of strong understanding of Oracle EBS architecture, modules, integrations, customizations, environments, and upgrade dependencies
• 5+ years of experience managing Oracle EBS upgrade activities including: Impact assessments; Customization remediation; Integration testing; Regression testing; UAT; Performance testing; Cutover; Production deployment; Hypercare and stabilization
• Strong experience managing large cross-functional and multi-workstream teams
• Proven experience developing and managing: Integrated project plans; RAID logs; Dependency management; Change control; Testing governance; Cutover plans; Executive reporting
• Experience managing implementation partners, consulting organizations, system integrators, and third-party vendors
• Strong executive communication, stakeholder management, facilitation, negotiation, risk management, and problem-solving capabilities
• Working knowledge of SDLC, release management, testing methodologies, and IT change-control processes
• Experience with project management and collaboration tools such as Microsoft Project, Smartsheet, Jira, Confluence, ServiceNow, or equivalent
• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, a related discipline, or equivalent professional experience
• Experience managing Oracle EBS Release 12.2.x upgrades
• Strong familiarity with Oracle EBS functional areas, integrations, customizations, and supporting Oracle technologies
• Experience delivering ERP/application programs within regulated environments
• Experience supporting global or multi-business-unit deployments
• Experience working with geographically distributed business and technology teams
• PMP, PgMP, PMI-ACP, SAFe, Scrum, or similar project/program management certification
• Experience with Thermo Fisher Project Governance is highly desirable