VP of Growth and Market Development

Sycurio is a global provider of secure, cloud-based payment solutions that help enterprises improve customer experience and simplify compliance. The VP of Growth & Market Development will build and scale the company’s growth engine across new customer acquisition, installed-base expansion and ecosystem-led growth, using data, technology, automation and partnerships to generate repeatable revenue.

Responsibilities:

• You will define and lead Sycurio's growth strategy, ensuring marketing, business development, customer expansion and ecosystem initiatives work together to create sustainable pipeline and revenue growth
• A key part of the role will be developing a structured approach to growth within our existing customer base. This includes identifying whitespace opportunities, expanding relationships beyond traditional contact-centre stakeholders and creating targeted programs that drive adoption across new use cases, teams and channels
• You will also lead the development of an ecosystem growth strategy, strengthening existing partnerships while identifying new opportunities across contact-centre platforms, conversational AI providers, payment service providers, cloud platforms, telecommunications providers and adjacent technologies. Success will be measured not only by awareness and engagement, but by the creation of partner-sourced and partner-influenced pipeline
• Alongside this, you will continue to lead demand generation and growth marketing activities, ensuring clear alignment between market opportunities, pipeline generation and commercial outcomes
• This role is not simply about generating more demand. It is about creating a growth organisation that can adapt faster, learn faster and identify opportunity earlier than competitors
• The successful candidate will bring a modern approach to growth, leveraging data, technology and automation to improve how we understand customers, develop markets, engage buying groups and create revenue opportunities across new prospects, existing customers and strategic partners
• Their focus will be on building repeatable competitive advantage through smarter systems, stronger insight and more effective execution

Requirements:

• You will have significant experience leading growth within a B2B SaaS, payments, customer experience or technology business, with a proven track record of building pipeline and revenue at scale
• You should bring a combination of strategic thinking and operational execution, with experience developing new markets, engaging complex buying groups and creating repeatable growth motions
• Experience driving customer expansion and ecosystem-led growth is particularly important
• You will be comfortable operating in a scale-up environment, leading distributed teams (supporting Indian timezone) and working closely with executive stakeholders