Senior Product Designer, Enterprise

Clio is the global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely. The Senior Product Designer will design specialized AI-driven workflows for legal domains, shape product direction, conduct user research, and develop scalable design systems for enterprise products.

Responsibilities:

• Design specialized, AI-driven workflows for distinct legal domains, including Finance, IP, Employment/Labour Law and Insurance Defense, translating deep domain nuance like case types, risk profiles, regulatory context into product decisions
• Partner closely with legal architects, subject-matter experts, and legal-industry stakeholders to validate that workflows and output reflect how practitioners in each domain actually work
• Take early, high-ownership design leadership by helping shape problem definition, prioritization, and product direction in partnership with cross-functional stakeholders
• Evaluate Operate's existing capabilities and design patterns, and determine which should be adapted or rebuilt into Vincent to give these verticals a stronger foundation, rather than starting from scratch
• Concept, prototype, and deliver design solutions for a corporate/in-house counsel audience alongside our traditional law-firm base, understanding how their workflows, risk tolerance, and priorities differ
• Conduct user research interviews, usability testing, and analysis specific to employment and insurance practitioners
• Leverage metrics to drive product design decisions and measure product success
• Contribute to design critiques and share thoughtful feedback with the broader team
• Help evolve design patterns and systems that support complex information architecture at scale
• Demonstrate a keen interest in improving your craft using AI
• Break down complex legal concepts into smaller, more manageable design problems
• Additional duties as required

Requirements:

• 6+ years of experience in product design. SaaS or enterprise experience is preferred
• Experience designing for complex, information-dense environments including knowledge management, research, or discovery products
• A track record of shipping products that solve research or information workflow challenges and move company metrics
• Proficiency in user research methodologies and the ability to translate findings into actionable design insights
• Strong understanding of interaction design, information architecture, usability, and accessibility
• Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed
• Excellent communication, collaboration, and presentation skills
• Ability to thrive in a fast-paced, agile product development environment
• Experience working on complex systems with large datasets, structured content, or AI-generated outputs
• A keen interest in improving your craft using AI
• This role is available to candidates in Canada (excluding Quebec) and the US
• Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems
• Experience designing for regulated, high-stakes, or compliance-sensitive domains
• Experience designing for in-house/corporate legal teams specifically, as distinct from law-firm users
• with a strong preference for candidates based on the East Coast