Product Manager - Prepaid

Corpay is a global technology organization focused on commercial payment solutions. The Product Manager - Prepaid will modernize the Prepaid line of business by shaping product strategy, roadmap, and delivery while using AI, automation, analytics, and rapid prototyping to improve customer and business outcomes. The role will lead cross-functional collaboration, product discovery, prioritization, delivery, adoption, and go-to-market efforts for prepaid capabilities.

Responsibilities:

• Partnering with executive leadership to understand the long-term strategic priorities of the Prepaid business and translate them into a customer-centric product vision and roadmap
• Owning discovery, prioritization, and delivery of prepaid capabilities that improve program setup, card or account issuance, funding, transaction visibility, controls, reconciliation, servicing, and reporting
• Leveraging Artificial Intelligence, automation, analytics, and emerging technologies to identify opportunities that improve customer experience, streamline internal workflows, and create measurable business value
• Developing AI-enabled product concepts and features supporting practical prepaid use cases, including customer insights, operational automation, guided workflows, exception handling, reporting, and proactive recommendations
• Conducting continuous market research, competitive analysis, and customer discovery to understand prepaid industry trends, regulatory considerations, buyer needs, partner expectations, and opportunities for differentiation
• Meeting directly with customers, prospects, partners, and field teams to validate product concepts, gather feedback, and ensure solutions solve real-world business problems
• Translating strategic business objectives and customer insights into clearly defined product requirements, user stories, prototypes, proof-of-concepts, and functional specifications
• Creating prototypes and early product designs, including AI-assisted prototypes, to validate ideas, test workflows, and accelerate stakeholder alignment before development begins
• Prioritizing product initiatives based on customer impact, commercial value, operational readiness, technical feasibility, security, compliance, trust, and alignment with Corpay’s broader Corporate Payments strategy
• Leading cross-functional collaboration across Product, Engineering, UX, AI/ML, Operations, Compliance, Risk, Finance, Sales, Marketing, Customer Success, and Implementation teams
• Coordinating with Product Owners and Agile delivery teams to ensure product capabilities are built according to strategic priorities and deliver maximum customer and business value
• Balancing competing stakeholder priorities while maintaining focus on long-term prepaid strategy, customer outcomes, scalable operations, and measurable adoption
• Defining product success metrics, monitoring adoption and customer engagement, evaluating financial and operational performance, and using data-driven insights to continuously improve the product offering
• Identifying opportunities to incorporate Generative AI, predictive analytics, intelligent automation, and workflow optimization into existing and future prepaid product capabilities
• Supporting go-to-market planning by partnering with Marketing and Sales to develop launch plans, positioning, customer communications, training materials, and sales enablement resources
• Serving as an internal and external product advocate by presenting product strategy, roadmap updates, launch plans, and customer success stories to executives, customers, partners, and industry audiences

Requirements:

• Bachelor's degree in Business, Finance, Marketing, Computer Science, or a related field
• 5+ years of Product Management experience, preferably within FinTech, Prepaid, Commercial Cards, Corporate Payments, Banking, or SaaS
• Experience managing customer-facing B2B software, payment products, card products, prepaid programs, or financial technology platforms
• Practical experience using AI tools to accelerate product research, discovery, prototyping, analysis, documentation, experimentation, or feature development
• Demonstrated ability to translate customer insights, operational needs, market signals, and business strategy into clear product priorities and execution plans
• Experience creating product positioning, value propositions, launch plans, and go-to-market strategies
• Excellent communication and executive presentation skills with the ability to influence stakeholders across all levels of the organization
• Strong analytical, strategic thinking, experimentation, and problem-solving abilities
• Ability to partner effectively with Engineering, UX, AI/ML, Sales, Marketing, Operations, Compliance, Risk, Finance, Implementation, and Customer Success teams to launch new capabilities
• Experience monitoring product performance using KPIs, customer feedback, market trends, adoption data, operational measures, and financial indicators
• Ability to conduct competitive analysis and market research to identify emerging technologies and opportunities within Prepaid, B2B payments, and Corporate Payments
• Commitment to building payment products and AI-enabled capabilities that are secure, trusted, responsible, compliant, and measurable
• Strong understanding of prepaid products, payment operations, card lifecycle management, funding models, settlement, reconciliation, compliance, risk controls, or adjacent payment technologies is highly preferred
• Product management experience delivering AI-enabled, automation, analytics, machine-learning, or Generative AI capabilities in a production environment is preferred