Business Analyst - Infor Syteline

ProMach is a packaging performance and automation company. The Business Analyst will define, analyze, validate, and document business needs while collaborating with functional teams, technical resources, and internal stakeholders to deliver scalable IT solutions, enhancements, testing, rollouts, and training.

Responsibilities:

• Perform business process design and requirements definition in conjunction with functional teams
• Define and document requirements for process changes and development needs with necessary technical detail
• Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests
• Communicate effectively with internal teams and external clients to deliver functional requirements
• Act as a liaison between functional team and technical resources for enhancements
• Provide functional requirements to development team and perform QA testing of requested enhancements
• Manage scope and requirements throughout the project life cycle
• Assist in operational roll out and user training for new functionality and tools

Requirements:

• Bachelor's degree in technology, business, or related field
• 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers' business needs and translating them into application and operational requirements
• Strong analytical and problem-solving skills
• Strong communication skills and excellent customer service orientation
• Detail orientated and well organized
• High degree of reliability and timely completion of tasks
• Ability to travel up to 50%
• Previous experience with ERP implementations, especially in a manufacturing organization, highly desired