Market Development Executive - Sales & Account Management

MoneyGram is a global payments company focused on cross-border payments and financial services. The Market Development Executive will expand the agent network and increase transaction volumes by identifying, recruiting, onboarding, and managing agents in high-potential remittance corridors. The role also involves market research, agent training, performance management, relationship building, and collaboration with compliance, operations, and marketing teams.

Responsibilities:

• Identify and sign new agents with proven potential in high-priority remittance corridors
• Conduct market research to understand customer behaviors, remittance flows, and corridor dynamics within the independent retailers’ network
• Build a strong pipeline of qualified agents to support strategic corridor growth
• Negotiate and close deals with agents focused on increasing the overall volumes
• Oversee onboarding, ensuring agents meet compliance, operational, and quality standards and perform the necessary corrections to ensure time to market is minimized
• Train agents on company products, systems, and customer service best practices
• Monitor agent performance, providing regular feedback and tailored support
• Develop strategies to boost transaction volumes through agent engagement and corridor-focused initiatives
• Implement promotional campaigns and incentives to drive transaction growth in targeted corridors
• Build and maintain strong relationships with agents to maximize loyalty and productivity
• Act as the primary point of contact for corridor-related opportunities and challenges
• Collaborate with compliance, operations, and marketing teams to ensure agent success

Requirements:

• • BA/BS degree in related field preferred or equivalent work experience
• • Proven experience in business development, sales or agent acquisition (preferably in money transfer, fintech, or financial services)
• • Strong understanding of remittance markets and outbound corridors from the UK
• • Excellent negotiation, networking, and relationship-building skills
• • Data-driven mindset with the ability to analyses performance metrics and identify opportunities
• • Highly motivated, self-starter, and comfortable working in a target-driven environment
• • Strong communication skills (verbal and written)
• • Ability to travel as required for corridor and agent acquisition activities
• • BA/BS degree in related field preferred
• • Fluent/bilingual communication skills, preferred