Sales Development Representative - Luxe (North America) (contract)

Airbnb is a platform for stays and experiences, including Airbnb Luxe, its curated collection of high-quality homes. The Sales Development Representative will grow the Luxe supply portfolio across North America by researching and engaging qualified property owners, qualifying leads, and connecting prospects with the Luxe Supply Acquisition team.

Responsibilities:

• Prospect for new Airbnb Luxe hosts using Airbnb Luxe criteria and a framework for our ideal customer profile (ICP), leveraging provided and self-sourced lead databases
• Execute outbound outreach through cold calling, email campaigns, LinkedIn / ZoomInfo and social media channels to engage premium property owners across the NAMER region
• Qualify inbound and outbound leads by assessing prospect intent and verifying that properties meet Airbnb Luxe home standards
• Schedule and coordinate meetings between qualified prospects and the Luxe Supply Acquisition team to facilitate property onboarding
• Maintain accurate and up-to-date records of leads, activities, and pipeline stages in the CRM
• Track luxury real estate trends across key North American markets to continuously refine prospecting strategies

Requirements:

• Prior experience in a sales, business development, or outbound prospecting role — ideally within travel, hospitality, luxury real estate, or a related industry
• Demonstrated ability to manage a high-volume outbound pipeline across multiple channels (email, phone, LinkedIn)
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools (e.g., ZoomInfo, Outreach, SalesLoft)
• Comfortable working across North American time zones
• Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote-first environment
• Excellent written and verbal communication skills
• Strong proficiency with CRM software and lead management tools
• Comfort with outreach and scheduling platforms
• Ability to manage and prioritize a high-volume lead pipeline
• Consultative selling approach with curiosity and active listening skills
• It requires travel to occasional team off-sites
• Deep familiarity with the North American luxury real estate landscape is a plus