Sales Account Manager

Elkins Advertising develops strategic advertising campaigns for leading brands and helps clients achieve sustained market success. The Sales Account Manager will manage advertising client accounts, build client relationships, identify sales opportunities, coordinate campaign delivery, monitor performance, and support revenue growth.

Responsibilities:

• Managing advertising client accounts, building and maintaining strong client relationships, and ensuring high levels of customer satisfaction
• Identifying and qualifying leads, preparing proposals, presenting campaign recommendations, and coordinating with internal creative and media teams to deliver solutions that meet client objectives
• Monitor campaign performance, provide regular updates to clients, and proactively identify opportunities for upselling and cross-selling services
• Maintaining accurate sales records, forecasting revenue, and collaborating with leadership to support overall business growth

Requirements:

• Strong account management and customer service skills, with a focus on long-term client relationships and retention
• Proven ability in lead generation and sales development within advertising, marketing, or related industries
• Excellent communication skills, including clear written and verbal communication and effective client presentation abilities
• Demonstrated commitment to customer satisfaction, including resolving issues and ensuring positive client experiences
• Ability to work effectively managing time and priorities as remote work is essential
• Strong organizational and analytical skills, with proficiency in CRM tools and basic reporting
• Current client relationships in single media that want to expand to cover all media opportunities is a huge plus
• Experience working in or with advertising, marketing, or media is highly beneficial