Staff AI Product Analyst, Product Management | Canada | Remote

Grafana Labs is the company behind Grafana Cloud, an observability platform that helps organizations ensure reliability, resolve incidents faster, and optimize telemetry at scale. The Staff AI Product Analyst will partner with Grafana’s AI organization to define KPIs, improve measurement practices, guide experiment design and evaluation, and translate data into product recommendations. The role supports AI-powered products including Grafana Assistant, Investigations, and AI observability solutions.

Responsibilities:

• Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning
• Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes
• Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows
• Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions
• Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team
• Influence best practices for Product Analytics across teams and help define standards as the company scales
• Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions

Requirements:

• This is a remote position. We are looking for candidates in the USA or Canada
• Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)
• Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows
• SQL: writing complex yet efficient SQL is a daily habit for you
• Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana!
• Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git)
• Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development
• Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team's success
• Knowledge about observability
• Familiarity with Airflow or Prefect - generating ad hoc ETL jobs