Security Systems Project Manager (Non-Technical)

Bogaard Group International, Inc. is seeking a highly organized Non-Technical Security Systems Program Manager to support its Technical Operations team. The role manages cross-functional projects, develops operational documentation and dashboards, coordinates change management and onboarding, monitors program performance, and drives process improvement in a fully remote environment.

Responsibilities:

• Manage multiple projects and initiatives by developing project plans, timelines, milestones, and tracking deliverables
• Develop and maintain documentation that clearly defines roles, responsibilities, and workflows for internal teams, external partners, and vendors to ensure alignment and successful project execution
• Coordinate cross-functional meetings, document action items, and drive accountability to ensure projects remain on schedule
• Develop and maintain SOPs, workflows, process documentation, operational playbooks, and program standards
• Create dashboards, reports, and executive briefings that communicate project status, KPIs, SLAs, and overall program performance
• Gather information from internal stakeholders and subject matter experts to develop clear, organized, and user-friendly documentation
• Monitor project and program performance, conduct periodic audits, identify risks or roadblocks, and proactively recommend solutions
• Coordinate change management activities to ensure updates to processes, standards, and procedures are properly documented and communicated
• Coordinate program intake and service onboarding activities, working with subject matter experts and cross-functional teams to develop and implement new processes and playbooks
• Facilitate ongoing collaboration and dialogue with key stakeholders for progress against the technology roadmap and project plans
• Identify opportunities to improve processes, increase efficiency, and standardize workflows across teams
• Maintain accurate project and program documentation and provide general operational support as needed to advance department and organizational objectives

Requirements:

• Bachelor's degree required
• 5+ years of experience supporting Security Systems, Corporate Security, Physical Security, Facilities, or Technology teams within a large, global enterprise environment
• Experience developing dashboards, KPIs, executive reporting, SOPs, process documentation, reports, and executive presentations
• Understanding of how Security Systems organizations function within large global enterprises, including project governance, operational processes, and collaboration across Corporate Security, Facilities, IT, and business stakeholders
• Experience supporting project management, change management, process improvement, or operational programs
• Exceptional written and oral communication skills
• Exceptional organizational, communication, and time management skills
• Familiarity with Google Suite tools, technology, and applications
• Ability to manage multiple priorities while working independently and collaboratively