Salesforce Project Manager

ICF is a global advisory and technology services provider delivering technology and management solutions for government and commercial clients. The Salesforce Project Manager will lead the phased implementation of an enterprise grants management platform on Salesforce Agentforce Public Sector, managing cross-functional teams, delivery plans, Agile execution, integrations, data migration, security, testing, deployment, training, and production support.

Responsibilities:

• Lead the phased delivery of an enterprise grants management platform built on Salesforce Agentforce Public Sector
• Manage scope, schedule, budget, staffing, quality, risks, dependencies, and deliverables across multiple business and technical workstreams
• Lead Agile planning and execution, including backlog refinement, sprint planning, daily stand-ups, demonstrations, retrospectives, release planning, and production readiness
• Work across government stakeholders, program offices, architects, developers, testers, security personnel, and integration teams to align priorities and resolve delivery issues
• Oversee requirements, configuration-first development, integrations, data migration, testing, deployment, training, and post-release support
• Manage release cycles and confirm that functional, security, privacy, accessibility, data-quality, and ATO requirements are addressed before deployment
• Establish delivery standards, monitor performance, manage corrective actions, and ensure timely completion and acceptance of project outcomes
• Prepare and deliver status reports, performance metrics, risk updates, decision requests, and executive briefings to government stakeholders and internal leadership
• Support stakeholder readiness and adoption through demonstrations, user acceptance testing, training, communications, and post-deployment feedback

Requirements:

• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust clearance
• BS/BA in related field
• Minimum of seven (7) years of relevant, professional experience managing delivery of several tasks/workstreams for IT projects/programs
• Minimum of five (5) years of experience in managing diverse technical teams, coaching, and developing team members for mission critical software solutions
• Highly effective analytical, problem-solving, and decision-making capabilities
• Excellent communication and interpersonal skills to interface effectively at all levels of the business
• Organized, detailed oriented and able to prioritize and multi-task
• (Business Administration/Management, Computer Science, or Software Engineering preferred)
• Agile certification such as PMI-ACP or PMP, and Certified Scrum Master (CSM)
• Experience supporting the implementation or modernization of a federal grants management system, including one or more stages of the grants lifecycle
• 3+ years of direct experience with Salesforce.com products and/or Force.com platform
• Active Salesforce Administration or Salesforce Business Analyst certification
• Demonstrated experience utilizing program and project management tools, such as JIRA
• Demonstrated ability to set and uphold work standards, manage schedules, supervise technical teams, and communicate organizational goals
• Skilled in resolving work discrepancies and ensuring timely implementation of solutions and schedules
• Demonstrated experience with Agile development methodologies including Scrum and Kanban, including ability to serve as scrum master
• Federal contracting experience
• Proficiency in Excel for data manipulation and complex custom reports