Customer Service Center Rep

BayCare Health System is a health care organization seeking an entry-level Customer Service Center Representative. The role supports physician office health care teams by scheduling patient appointments, responding to patient inquiries, coordinating procedures and referrals, and serving as an initial contact for marketing and physician referral activities.

Responsibilities:

• Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts
• Responsible for quickly determining the needs of the customer. Other marketing and non-marketing related duties as assigned

Requirements:

• Required- High School or Equivalent
• Preferred - Associates Degree
• Preferred - Call Center 1 Year
• Preferred - Customer Service 1 Year
• Highly Preferred - Healthcare 1 Year