Our client is looking for a Senior Application Support Engineer who will focus on the responsibilities for the support of applications/systems which consist of payments/transactions processing, daily technical support, tasks, changes related to the projects, and initiatives focused on operational improvements and platform stability. The person in this role will ensure the platform and payment systems deliver services to customers as expected by ensuring the systems are effectively and efficiently monitored, identifying, triaging, logging, analyzing, and resolving issues, including all of payment support activities and escalations to third-level support groups. This position requires availability in a 24x7x365 to support system alerts, critical/major escalations, and triage/troubleshoot with cross functional teams.
Duration: 6 months Contract
Type: Hybrid Role 3 days on-site
Location: Charlotte, NC
Essential Functions and Responsibilities:
Qualifications Required:
Qualifications Preferred:
We are an Equal Opportunity Employer