Oracle Production Support Engineer

Location: Phoenix, AZ (onsite)

Required Qualifications & Skills
Experience: 8+ years of hands-on experience in cloud operations, infrastructure engineering, or production support.
Oracle Expertise: Strong working knowledge of Oracle Cloud Infrastructure (OCI) architecture, networking (VPC/VCN, subnets, firewalls), and Identity & Access Management (IAM).
Experience troubleshooting and supporting Oracle Integration Cloud (OIC) integrations and payloads (REST, SOAP, JSON, XML).
Familiarity with Oracle Analytics Cloud (OAC) administration and reporting framework support.
Observability & Tools: Hands-on experience with monitoring and log analysis platforms such as Dynatrace and Splunk.
Methodologies: Strong understanding of ITIL processes (Incident, Problem, and Change Management).

Thanks and Regards
Parthiban S