Business/Functional Analyst

SGTech Solutions is seeking a Senior Functional Analyst to support software development teams. The role leads business requirements capture and management, collaborates with stakeholders and technical teams, and supports Agile/SAFe product development, backlog refinement, documentation, traceability, and change control.

Responsibilities:

• Perform Agile requirements management activities for a product team; perform the analysis of user needs to determine functional, cross-functional, and technical requirements
• Conduct user interviews, leading and facilitating sessions, and developing business process models and formal specifications
• Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical & non-technical requirements
• Perform elaboration of user stories and decomposition of stories into backlog items, and determine acceptance criteria
• Use an Application Lifecycle Management (ALM) tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, Epics, Sub-epics, and User Stories
• Collection, tracking, and monitoring of system and business requirements
• Validate requirements and integration
• Conduct backlog refinement sessions
• Coordinate with Systems Engineers to assess the impact on technical solutions
• Manage and coordinate requirements for various projects
• Writing and client delivery of project documents
• Identify and manage risks and issues that impact the project's progress and outcome
• Develop and maintain scheduled project/product backlog(s)
• Own and manage requirements change control
• Develop Change Requests per established policies and procedures
• Facilitate accurate configuration management for project-related artifacts
• Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments
• Responsible for collecting, analyzing, managing, and reporting key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe
• Perform analysis to identify required tasks and their interrelationships to establish well-documented stories
• Become a product functional SME
• Lead and mentor junior analysts in accordance with the strategy and direction established by the Team Lead
• Establish strong relationships with product and business owners
• Support the development team as needed to help everyone understand the requirements' details
• Follow agile methodology (Scrum) and deliver requirements/specifications for Sprint teams
• Remove impediments for team members to achieve the successful completion of Sprints
• Provide clear qualitative and quantitative information to teams and stakeholders
• Support change control processes established to monitor and control project scope

Requirements:

• Solid oral and written communication skills, with demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences
• Attention to detail and excellent customer service
• Highly motivated and analytical; proven problem-solving abilities
• Ability to take initiative
• Ability and enthusiasm for working in a fast-paced environment
• Willingness and enthusiasm to learn new skills, new client environments, and grow domain expertise
• Ability to learn quickly
• Excellent attention to detail
• Ability to conduct independent research to lead or support the resolution of complex questions and issues
• Advanced use of MS Office Suite, including strong Excel skills
• Excellent analytical skills, the ability to integrate information from multiple sources to execute effectively and efficiently in a dynamic environment
• Ability to work collaboratively in a team setting
• Experience working at the US Department of Veterans Affairs
• Expertise with Jira tools
• Experience in large, agile software development or data integration projects
• Must have experience working with customers, users, and project leads in analyzing, designing, implementing, and supporting a wide variety of IT business systems covering many diverse applications, such as healthcare and financial systems
• Fully understands the process to elicit customer / end user requirements in a software application lifecycle environment
• Strong experience in requirements elaboration and acceptance criteria development
• Experience working in a SAFe Agile environment
• Must be a U.S. Citizen or Permanent Resident
• Master's degree in engineering, or related scientific or technical discipline, and ten (10) years of experience
• 10 years of additional relevant experience may be substituted for education
• Experience working in an Agile environment is preferred
• Working knowledge of VA's VIP agile process is highly desired
• VA SQA Testing experience is highly desired
• Experience working in a Federal Health Agency (VA, DHA, HHS, etc.) strongly preferred
• Healthcare billing and claims processing application knowledge is strongly preferred
• Must be able to obtain and maintain a Public Trust security clearance