Product Manager, Senior - Regulatory

Quest Analytics helps health plans and regulators address healthcare network adequacy, provider access, regulatory compliance, and network performance challenges. The Senior Product Manager – Regulatory will own product strategy from discovery through launch and optimization, identify unmet market needs, and build scalable SaaS solutions for regulator customers. The role partners cross-functionally across Engineering, Client Success, Sales, Product Marketing, Analytics, and Product leadership while advancing AI-enabled product development practices.

Responsibilities:

• Own the vision, strategy, roadmap, and execution for products and capabilities within Quest Analytics’ regulatory portfolio
• Identify opportunities to expand within the health plan regulatory market through customer discovery, market research, user feedback, and exploration of underserved needs
• Take new products and capabilities from discovery and business case through development, launch, adoption, and optimization
• Develop and defend business cases for new product investments, clearly articulating the customer problem, market opportunity, expected value, and measures of success
• Develop a deep understanding of regulator customers, users, workflows, and evolving market needs
• Define and monitor success measures tied to customer value, product adoption, revenue growth, and satisfaction
• Translate complex healthcare, regulatory, customer, and business needs into clear product and operating requirements
• Prioritize the product backlog based on strategic value, customer impact, business opportunity, and technical feasibility
• Partner closely with Engineering throughout discovery and delivery to make thoughtful tradeoffs and build solutions that are scalable and performant
• Use customer insights, product data, market intelligence, and large complex datasets to guide product decisions
• Navigate ambiguity, competing priorities, and complex stakeholder needs while maintaining momentum toward key commitments
• Champion AI-enabled product development practices that allow teams to learn, build, and deliver faster
• Use AI/LLM tools such as Claude, ChatGPT, Gemini, and emerging technologies for research, insight generation, ideation, requirements development, prototyping, validation, backlog refinement, and documentation
• Identify opportunities to automate or accelerate research, testing, reporting, and other product workflows
• Experiment with new ways AI can improve the product lifecycle while applying sound judgment and maintaining appropriate data integrity, security, and compliance standards
• Share learnings and help the broader Product organization continue developing its AI capabilities
• Serve as a key Product partner to Engineering, Client Success, Sales, Product Marketing, Analytics, and other stakeholders
• Build alignment across teams with different priorities and perspectives, influencing decisions without relying on direct authority
• Partner with go-to-market teams on positioning, launch strategy, sales enablement, and successful product adoption
• Communicate product strategy, decisions, progress, risks, and results clearly to audiences ranging from technical teams to executive leadership
• Mentor and support other Product Managers while contributing to the continued development of Quest Analytics’ Product organization

Requirements:

• 7+ years of Product Management experience within SaaS or equivalent relevant experience
• Bachelor's degree required
• A proven track record of taking new products or significant capabilities from idea to market, with clear ownership across discovery, development, launch, and optimization
• Strong expertise in product discovery and modern product delivery methodologies
• Demonstrated experience leading complex, cross-functional initiatives and driving alignment across Product, Engineering, commercial, and customer-facing teams
• Hands-on experience using AI/LLM tools to improve research, product documentation, workflow efficiency, ideation, prototyping, or validation
• Strong customer-discovery skills and the ability to uncover needs that customers may not initially articulate
• Experience working with large, complex datasets and using data to inform product decisions
• Ability to develop compelling business cases and connect product investments to measurable customer and business outcomes
• Proven ability to influence without authority and move teams from discussion to decision and execution
• Excellent communication, storytelling, facilitation, and executive presentation skills
• Strong problem-solving skills with the ability to bring structure and clarity to complex or ambiguous challenges
• A customer-first mindset, high attention to detail, and the ability to thrive in a fast-moving environment
• Applicants must be legally authorized to work in the United States
• healthcare technology experience strongly preferred
• MBA or advanced degree preferred
• Experience within health plans, payer technology, or healthcare SaaS
• Experience developing products for regulators, government agencies, or highly regulated healthcare environments
• Knowledge of network adequacy, provider networks, regulatory compliance, provider data, or healthcare analytics
• Experience launching data-intensive or analytics-driven products
• Experience using AI to materially accelerate the product development lifecycle—not simply for basic productivity