Staff Product Manager, Network Observability

NetBox Labs develops software that helps network professionals build and manage complex networks on-premises and in the cloud. The Staff Product Manager will own Network Observability features and products from definition through general availability and ongoing iteration, partnering with Engineering, Customer Success, and go-to-market teams. The role focuses on translating technical observability capabilities into customer and business value, engaging customers, and driving roadmap decisions through success metrics.

Responsibilities:

• Own NetBox Labs Observability features and products, turning product strategy into a scoped, sequenced roadmap and driving it from definition through GA and iteration across Cloud and Enterprise deployments
• Be a subject matter expert in network observability and how telemetry is collected, modelled, and used by operators to detect, troubleshoot, and resolve real problems in production networks
• Translate deep technical capability into business value for customers, sales, customer success, and leadership, and equip GTM teams with the positioning, demos, and technical enablement to sell it
• Prototype to answer product questions fast and validate ideas with engineering and customers
• Engage directly with customers and prospects in discovery, technical pre-sales conversations, and design partner programs
• Partner across our Discovery and Assurance teams to ensure Observability, Discovery, and Assurance fit together as coherent platform offerings
• Define and own Observability success metrics and use them to drive roadmap decisions

Requirements:

• 7-10+ years of product management leadership in B2B software, including 3+ years on technically complex products such as networking & infrastructure, observability, security, or developer platforms
• Product experience in network observability, monitoring, or telemetry
• Fluent across observability technologies. SNMP, streaming telemetry (gNMI), flow data (NetFlow, sFlow, IPFIX), OpenTelemetry and clear on the strengths and limits of each
• A builder. Comfortable in a codebase, able to script against APIs, stand up a prototype, read a pull request, and hold your own in a room full of engineers
• Able to translate deep technical detail into business value, in writing and in the room, for audiences from engineers to executives
• Strong track record of owning products across the full lifecycle, and the autonomy to run a product line without being managed into it
• Strong cross-functional influence, with the ability to drive alignment across engineering, CS, and GTM
• Comfortable operating in ambiguity and building structure where none exists
• Experience with open source products and communities
• Familiarity with network automation or source-of-truth tooling
• Experience shipping products delivered both on-prem and as SaaS
• Exposure to device discovery or inventory ingestion pipelines