Group Product Manager, Fortellis Marketplace & API Platform

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers across automotive and related industries. The Group Product Manager will lead the Fortellis Marketplace, API Platform, Developer Experience, and Integration Hub strategy while managing Product Managers and partnering with cross-functional teams. The role focuses on scaling APIs, marketplaces, integrations, AI-enabled capabilities, and self-service customer experiences.

Responsibilities:

• Define and drive the product vision, strategy, roadmap, and execution plan for the Fortellis Platform and Marketplace
• Lead and develop Product Managers responsible for APIs, Fortellis Platform/API Gateway, Developer Experience, and App Marketplace capabilities
• Own CDK’s API strategic framework across Product & Technology, including API market strategy, design standards, quality expectations, lifecycle practices, governance, launch readiness, and monetization
• Partner with Product, Engineering, and Marketing to define how CDK builds, publishes, governs, measures, and manages APIs for the market
• Lead API lifecycle strategy across intake, discovery, prioritization, design, documentation, governance, publishing, adoption, monetization, support, and retirement
• Establish and evangelize API-first and agent-ready product practices that improve API quality, developer experience, platform consistency, and readiness for AI/agentic use cases
• Be an evangelist in the market for API adoption and the Fortellis experience
• Innovate Fortellis marketplace capabilities that support APIs, apps, integrations, MCP-enabled connectivity, AI Agents, and agentic product experiences across CDK products
• Improve the overall product experience for dealers, OEMs, ISVs, developers, and internal CDK teams across discovery, onboarding, subscription, provisioning, billing, support, and usage through automation and agentic workflows
• Execute marketplace and Integration Hub experiences that make it easier for customers and partners to discover, activate, and manage APIs, apps, integrations, MCPs, and AI-enabled capabilities
• Use customer research, product analytics, marketplace metrics, API usage data, AI/agent utilization insights, operational trends, and financial measures to guide prioritization, manage OKRs, align cross-functional stakeholders, and ensure the team delivers measurable customer and business outcomes
• Manage team priorities, roadmap commitments, OKRs, and product operating rhythms to ensure the team is focused, accountable, and delivering measurable outcomes

Requirements:

• Bachelor's degree in Computer Science, Business, Engineering, or equivalent industry experience
• 8+ years of Product Management experience in enterprise SaaS, platform products, API platforms, developer platforms, integration platforms, ecommerce marketplaces, app marketplaces, or similar ecosystems
• Experience managing, coaching, or mentoring Product Managers
• Strong experience building, launching, governing, and scaling APIs across an organization
• Strong understanding of API strategy, lifecycle management, gateways, developer portals, API documentation, standards, monetization, governance, and decentralized API ownership models
• Experience defining API design standards, quality expectations, launch readiness practices, governance routines, and operating models across multiple product and engineering teams
• Experience building products with usage-based pricing, subscription models, partner revenue-share models, or marketplace business models
• Experience working in decentralized product and engineering organizations where API, platform, integration, or marketplace ownership spans multiple teams
• Experience building or scaling self-service marketplaces, app marketplaces, partner platforms, developer ecosystems, or commercial marketplace experiences
• Strong front-end customer experience instincts across discovery, search, purchase, subscription, onboarding, provisioning, billing, support, and customer self-service
• Experience with, or strong working knowledge of, AI Agents, agentic product experiences, MCPs, workflow automation, or AI-powered platform experiences
• Technical depth to partner effectively with Engineering, Architecture, Security, Data Platform, AI Platform, and UX teams
• Strong customer discovery skills and the ability to understand the needs of customers, partners, developers, internal publishers, implementation teams, and support teams
• Ability to translate business strategy into measurable OKRs
• Strong communication skills with the ability to explain complex platform, API, marketplace, and governance topics in clear business language
• Experience working with cross-functional teams including Product, Engineering, UX, Sales, Customer Success, Support, Professional Services, Implementation, Product Marketing, Security, Legal, Operations, and Finance
• Travel up to 15% of time
• Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship