Outbound Sales Development Representative

Applause is a SaaS startup focused on helping companies improve team performance and win lifelong customers. The Outbound Sales Development Representative will generate qualified demos for Account Executives through high-volume outbound calls and emails, educate SMB prospects about Applause software, and support trade show outreach.

Responsibilities:

• Outbound Engagement: Focus 80%+ of your time on outbound calls and emails to engage SMB prospects
• Product Representation: Represent Applause with integrity, passion, professionalism, and a deep understanding of the product’s features and benefits
• Prospect Education: Help cold prospects understand the value of Applause software, building awareness and interest
• Demo Scheduling: Set qualified demos for interested SMB prospects to meet with AEs, facilitating pipeline growth
• Trade Show Engagement: Call trade show attendees, encourage booth visits, and follow up to nurture leads

Requirements:

• 1–2+ years of experience in outbound B2B SaaS sales, with a proven track record of meeting or exceeding SDR quotas
• Strong verbal and written communication skills, with the ability to engage SMB decision-makers effectively
• Familiarity with using sales CRMs (e.g., HubSpot or Salesforce) to manage prospecting and pipeline activities
• Comfortable making 200+ outbound calls per day in a fast-paced environment
• Strong organizational skills and the ability to balance high activity levels with effective follow-ups
• Proven ability to work in a remote environment with excellent time management, a reliable internet connection, and zero noticeable latency