Lead Product Designer

CCC Intelligent Solutions is a cloud platform that provides technology and intelligent AI solutions for the insurance economy. The Lead Product Designer will own end-to-end product experiences, design complex workflows, collaborate with cross-functional teams, use AI-enabled tools, facilitate workshops, and advocate for design decisions with stakeholders and executives.

Responsibilities:

• Design and evolve complex workflows that serve diverse user personas while considering ecosystem-level impact
• Partner cross-functionally to define the right problems, identify opportunity areas, and deliver scalable solutions
• Leverage AI-enabled tools to accelerate ideation and testing
• Facilitate workshops and working sessions that surface insights and move teams toward clear outcomes
• Present and advocate for design decisions to cross-functional partners and executive leadership

Requirements:

• Built for a designer who thrives in complex, regulated, and data intensive environments such as fintech, healthtech, insurtech, or enterprise SaaS
• You operate confidently in ambiguity, take initiative, and deliver measurable business impact — not just polished screens
• You embrace AI as a collaborator, accelerating discovery, prototyping, and synthesis while maintaining coherence across a sophisticated ecosystem
• 7+ years designing in complex or regulated domains (fintech, healthtech, insurtech, enterprise SaaS, etc.)
• Proven ability to design thoughtful, end-to-end workflows that solve complex problems
• Strong grounding in user-centered design and systems thinking
• Comfortable engaging directly with users and customers to uncover insights and iterate quickly
• Ability to align stakeholders and drive meaningful outcomes
• Proficiency with modern design tools and demonstrated use of AI to amplify your workflow — accelerating discovery, prototyping, and insight generation
• Strong communication and storytelling skills
• Educational background in design, psychology, applied anthropology, sociology, innovation, or equivalent relevant experience
• Case studies demonstrating your thought process and measurable outcomes across multiple projects
• A portfolio or website link (password if needed) must be included in your resume to be considered