Product Manager

Mach7 Technologies helps healthcare organizations consolidate, access, share, and use medical images to support patient care through enterprise imaging solutions. The eUnity Product Manager will shape the vision, strategy, roadmap, and releases for Mach7’s enterprise medical imaging viewer while engaging customers and internal teams to improve clinical imaging workflows. The role also involves translating customer needs into product priorities, removing cross-team roadblocks, and delivering training, demonstrations, and workflow reviews.

Responsibilities:

• Own and help shape the vision, strategy, roadmap, and releases for eUnity, Mach7’s enterprise medical imaging viewer
• Act as the intermediary between customer and market needs and R&D, advocating for eUnity and its users internally
• Engage regularly and directly with customers to understand medical imaging viewing workflows, observe how eUnity is used in practice, identify unmet needs, and validate product direction
• Build trusted relationships with PACS administrators, radiologists, technologists, clinicians, imaging leaders, and other stakeholders, bringing their voice into eUnity roadmap and release decisions
• Prevent (and remove) roadblocks across teams to meet quality standards, project deadlines, and business objectives
• Be an evangelist and subject matter expert for eUnity and enterprise medical imaging viewing within the community
• Organize and deliver internal and customer training, product demonstrations, workflow reviews, and feedback sessions for eUnity

Requirements:

• Experience working directly with product and development teams in a collaborative medical software development environment
• Strong ability to translate customer problems, clinical viewing workflows, and imaging needs into clear, actionable requirements for development teams
• Hands-on PACS administrator experience, with a strong understanding of medical imaging workflows, PACS operations, viewer integrations, DICOM, and the day-to-day needs of imaging departments
• Experience contributing to and managing product roadmaps, balancing customer outcomes, clinical workflow needs, market opportunities, technical considerations, and business priorities
• Demonstrated experience engaging directly with customers, managing and triaging requests, and using customer feedback to influence viewer and workflow product priorities
• Technology savvy and comfortable learning new tools, platforms, architectures, and healthcare technologies; able to engage credibly in technical discussions with customers and engineering teams
• Actively embraces AI as part of daily work, using AI tools to accelerate research, analysis, requirements development, decision-making, and product discovery while applying sound human judgment
• An excellent communicator who is comfortable spending meaningful time with customers, listening carefully, asking strong questions, and building trust across clinical, operational, and technical audiences
• A natural leader who is well organized, manages time effectively, follows through, and takes ownership of customer and product outcomes
• Curious by nature and a lifelong learner who actively seeks to understand new technologies, customer workflows, market changes, and better ways of working
• Technically fluent and energized by innovation, with the aptitude and initiative to quickly learn unfamiliar systems and use AI to increase the quality and speed of product work
• Working knowledge of healthcare interoperability standards, initiatives, and technical frameworks such as HL7, DICOM, DICOMweb, FHIR, and IHE
• Clinical radiology or radiologic technology experience, including experience working in or closely with radiology, imaging, or diagnostic environments