Business Analyst — Commercial

Apnimed is a pharmaceutical company developing oral treatments for obstructive sleep apnea. The Business Analyst — Commercial will translate commercial business processes into system requirements, support commercial system implementations and go-lives, design user acceptance testing, define field force capabilities, and lead AI use-case definition for the commercial organization.

Responsibilities:

• Elicit and document requirements for commercial systems — Veeva CRM, Veeva Align, PromoMats, incentive compensation, market access and field reporting, and the commercial data feeds that supply them — starting from the business process rather than the tool
• Translate requirements into user stories, acceptance criteria and functional specifications, and maintain the traceability that validated and SOX-relevant systems require
• Design and run user acceptance testing with commercial business owners: test scripts, execution, defect triage and sign-off
• Support cutover and hypercare for commercial releases, including data validation and issue triage, across a launch portfolio in which most commercialization capabilities go live between now and launch
• Define the field force requirement: the CRM, expense, device and onboarding needs of an Apnimed-employed field force of roughly 240 people starting in a two-week window in March 2027, working with Commercial Operations, HR and IT Operations
• Lead AI use-case definition with commercial business owners — identify the process, the data it depends on and the controls it needs, document the use case and support the pilot — as the analyst capacity behind Apnimed’s AI acceleration program
• Work alongside the analysts of Apnimed’s commercialization partner and software vendors so that Apnimed writes and owns its own requirements rather than inheriting them
• Keep process maps and the commercial entries in Apnimed’s capability register current as systems go live and processes change

Requirements:

• Bachelor's degree in business, information systems, life science or a related field, or equivalent experience
• 5+ years as a business analyst, with at least 3 years in a pharmaceutical or biotech commercial setting
• Has elicited and documented requirements in a pharmaceutical commercial organization and can sit with a business owner and decompose a process without being handed a framework
• Veeva CRM or Veeva Align implementation or administration experience
• Working knowledge of commercial pharmaceutical data — HCP, payer, specialty distribution and syndicated prescription data
• User acceptance testing design and execution, including test scripting and defect triage
• Process mapping, gap analysis and user-story writing with clear acceptance criteria
• GxP and 21 CFR Part 11 documentation exposure, or requirements work on SOX-relevant systems
• Ability to manage simultaneous priorities and changing deadlines
• Excellent oral and written communication skills
• Ability to plan, organize and prioritize work
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Teams)
• PromoMats a plus
• Launch experience at a commercial-stage pharmaceutical company, or experience defining AI or automation use cases with a business function, is a plus
• experience with Adobe Acrobat Professional