Forward Deployed Engineer

Bankrate is hiring a Forward Deployed Engineer for its AI Transformation Office. The role embeds with internal business teams to identify high-impact workflow problems and build, integrate, deploy, and maintain production AI systems that improve how the company operates.

Responsibilities:

• Embed and ship. Sit with a business team, learn how they actually work, and build the AI system that changes it. You own the problem end to end: architecture, code, deploy, and the relationship with the people who use what you build. Nothing gets handed off. A few problems in flight to give you a sense of the work:
  • Autonomous Customer Support Agents that resolve tier-1 issues on their own and escalate to humans only where judgment is required.
  • Automated AI Training Pathways that give every Bankrate employee a personalized route to fluency, built once and scaled across the company.
  • Paid Media Optimization Agents that watch spend, test creative, and reallocate budget faster than any human team could
• Build net-new and integrate. Some problems need software that doesn't exist yet. Others need AI wired into the systems we already run. You'll do both, and you'll know which one the moment calls for
• Move fast and fail faster. You prototype in hours, put things in front of real users in days, and kill what isn't working without ego. Speed is the strategy. The landscape shifts under you and you keep up
• Operate with the full agentic toolkit. Agentic coding tools (Claude Code, Cursor, Codex), AI APIs, vector databases, prototyping platforms (v0, Lovable, Replit), and automation layers (Zapier, n8n). You reach for whatever gives you leverage, including tools that shipped last week
• Design agents that hold up in production. Reliable, auditable, and keeping humans in the loop where they belong. The work has to run when you're not in the room
• Compound the wins. What you learn on one engagement becomes the pattern every other engagement inherits. You make the whole office better, not just your own project

Requirements:

• 2 to 8 years building and shipping
• You've put production software in front of real users and owned the consequences
• You already build with agents, AI tools, and APIs as a default, not an experiment
• You're energized by a messy business problem, not a clean spec
• You want to change how a company operates, and code is your means, not the point
• You don't wait for permission or perfect requirements
• You find the leverage, build, ship, and iterate
• You get productive in unfamiliar systems and domains without much hand-holding, and you bring structure where there's none
• You work shoulder to shoulder with non-technical business teams, translate their problems into systems, and bring them along so what you build actually gets used