Senior Project Manager - Professional Services

ICU Medical is hiring a Senior Project Manager – Professional Services to lead customer-facing implementation projects across its product franchises and manage the overall customer experience. The role oversees project delivery, timelines, resources, budgets, and risks while communicating updates and recommendations to customers and internal stakeholders.

Responsibilities:

• Provide implementation project leadership, organize, and lead team through complex, multidisciplinary projects
• May be involved in larger projects under supervision of Senior Program Manager
• Manage Service Delivery including scope, resources and timelines
• Collaborate with customers to identify, communicate and manage engagement risks
• Manage all engagements within predefined performance targets including customer satisfaction and profitability
• Analyze project forecast, timeline, budget, reports, and metrics to ensure project deliverables
• Facilitate contingency planning, project risk assessment, and other decision-making activities on an as needed basis
• Present to a variety of audiences and varied settings
• Support select sales activities and presentations as the subject matter expert

Requirements:

• Self-motivated and skilled at working independently
• Project Management experience required, including cross functional collaboration, budget management, project scheduling/timeline management, and resources planning
• Strong comprehension and communication skills (verbal and written)
• Computer skills required: MS Word, MS Excel, PowerPoint
• Excellent Presentation Skills, ability to make effective presentations to all levels of management
• Experience of planning and managing multiple projects simultaneously, identifying interdependencies among various projects within the program, integration project plans, etc
• Registered Nurse with current licensure
• Bachelor's degree from an accredited college or university or a High School diploma and equivalent combination of college education and experience
• 4+ years of Project Management experience
• Project Management experience in the Healthcare Industry preferred
• Must be at least 18 years of age
• Must meet credentialing requirements for access to client facilities (i.e. Sexual Offender Registry Check, etc)
• PMP certification a plus