Card Relationship Market Manager - Vice President

JPMorganChase is hiring a Card Relationship Market Manager – Vice President to support business credit card growth by partnering with bankers and relationship managers. The role provides product expertise, territory-based coaching and training, and field feedback to improve client service and business card performance.

Responsibilities:

• Partner with bankers and relationship managers to identify client needs and position business credit card solutions for cash flow and capital needs
• Serve as a subject matter expert on business card products, features, processes, and servicing pathways
• Build and execute a territory plan to drive growth and deepen relationships through consistent field engagement
• Deliver in-person workshops and trainings to increase product fluency and strengthen sales and servicing routines
• Join client meetings as needed to support solutioning and strengthen banker confidence in conversations
• Provide clear, practical guidance on how to position product value and address common questions and objections
• Act as a liaison between the field and product partners by capturing feedback, themes, and opportunities for improvement
• Collaborate with banking and regional leaders through regular meetings and forums to align on priorities and performance
• Coordinate with marketing partners to support campaigns, materials, and field readiness within the territory
• Promote a strong risk and control mindset by following procedures and reinforcing responsible practices
• Track activity and outcomes to inform priorities, coaching focus, and continuous improvement

Requirements:

• Five or more years of relevant experience in financial services, sales enablement, product support, or relationship-based client roles
• Strong knowledge of business banking needs and how credit products can support clients
• Proven ability to teach, coach, and present to groups; comfortable leading workshops and speaking in front of audiences
• Excellent written and verbal communication skills with the ability to explain complex topics clearly
• Territory management experience, including prioritization across multiple locations and partners
• Collaborative, positive approach with the ability to build trust across large, cross-functional teams
• Detail-oriented, organized, and able to manage a high volume of activity in a fast-paced environment
• Ability to gather feedback, identify patterns, and translate insights into practical improvements
• Sound judgment and commitment to following policies, procedures, and process expectations
• Ability to manage competing priorities with limited day-to-day guidance
• Experience supporting business credit card products, card servicing, or card sales enablement
• Prior people management experience
• Experience partnering with marketing teams on readiness, field execution, or campaign support
• Strong relationship-building skills across branch, business, and regional leadership teams
• Demonstrated ability to influence without direct authority and align partners to shared goals
• Experience improving processes based on field feedback and customer insights
• Strong planning and calendar management in a high-travel, multi-site role