National Account Manager, Emerging Customers

Kraft Heinz is hiring a National Account Manager to own a specified customer channel and grow profitable business with assigned accounts. The role focuses on identifying customers, developing and executing customer business plans, leading joint planning and reviews, and coordinating internal teams to deliver results.

Responsibilities:

• Liaison to the customer and Kraft Heinz Sales organization
• Utilize market & insights data to identify potential customers
• Tailors programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations
• Develops, tracks, analyzes, and evaluates insightful business plans based on AFH priorities, customer strategies/initiatives and external factors to build total customer profit
• Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, EBITA, Customer P&L, new and core item introductions/distribution
• Communicates and influence implementation of business plans to enable superior execution across vital team members (i.e. Supply Chain, Demand Planning, Legal, Culinary, Marketing, R&D)
• Drives efficient and effective trade programs to deliver best return on investment
• Challenge both Kraft Heinz teams as well as external teams to drive creative ideas that capitalize on business opportunities
• Leads Joint Business Planning with strategic customers
• Prepare and present periodic business reviews for customers

Requirements:

• This role is uniquely positioned for an ambitious leader who is craving full ownership and accountability for our products and customers within the assigned Accounts
• We are searching for a candidate who shows a high level of ownership for their business and is adept at selling solutions and has a proven ability to win new business
• We are seeking a candidate who is eager to be a leader, influencer and activator with internal and external key stakeholders from the first day on the job
• A bias toward action with an Entrepreneurial mentality, who can make and own decisions and embraces our “culture” of grit, action and perseverance
• Effective communication skills, both verbal and written, demonstrated by effective presentation, influence, and negotiation with internal and external stakeholders
• Strong financial acumen to build business cases, present internally to stakeholders, and impact P&L management
• Think creatively and critically, can learn new concepts and seeks to resolve complex problems
• Bachelor's degree in business, marketing, sales, or related field preferred. Equivalent combination of education and experience will be considered
• Prior sales experience required with a demonstration of major account management resulting in profitable volume, customer penetration, attainment of new business and growth
• Command of business acumen and strong business intuition demonstrated by discernment that not every sales opportunity is equal and a track record of securing profitable volume and walking away from less profitable deals
• Strong analytical skills demonstrated by previous experience utilizing systems for tracking and recording sales, effective business planning and data-driven strategy for maintaining current and securing new customers
• Effective communication skills, both verbal and written, demonstrated by effective presentation, influence, and advanced negotiation skills with both internal and external stakeholders
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must have a valid driver's license and meet MVR requirements
• Bachelor's degree in business, marketing, sales, or related field preferred
• Experience in national accounts sales, restaurant, culinary, and/or distributor industry preferred