Data Analyst

Regent University is hiring a Data Analyst in its Office of Institutional Analytics. The role uses statistical methods and reporting tools to deliver data that informs institutional processes and business decisions, with a focus on areas including enrollment, retention, productivity, efficiency, and contact center routing.

Responsibilities:

• Determine data needs from various constituencies and lead or contribute to the design, testing, validation, and delivery of reports which provide the desired data outputs
• Collect, maintain, and expand upon the regularly requested reports in support of the various needs of the institution, including weekly, quarterly, annual, and ad hoc reporting needs for the university
• Maintain applicable websites and/or project inventories
• Master in-house and popular reporting/analysis tools (Pyramid, Discoverer, Microsoft BI, Tableau) and provide expert training to other data constituents
• Develop data documentation manuals or other learning materials, as needed

Requirements:

• Bachelor's degree in a field relevant to the work described above (e.g.: math or computer science)
• Prior experience with analytical software
• Must be comfortable with the detailed work of data validation and preparation
• The successful candidate must demonstrate the ability to translate data into presentable formats, via PowerBI or other visualization tools for organizational executives
• careful attention to detail and professional business acumen
• Excellent communication and interpersonal skills, both oral and written, which demonstrate the ability to convey complex and technical data and concepts in ways suited to the recipient's needs
• Excellent customer service and project management skills, and the ability to manage multiple projects simultaneously
• Commitment to Regent's core values of Excellence, Innovation, and Integrity
• Master's degree
• significant experience related to the job requirements can substitute for a relevant master's degree