Presales Solutions Engineer - Email Security

SHI International Corp. is hiring a customer-facing cybersecurity solutions engineer to provide consultative technical support to customers and internal sales teams. The role designs and presents email security and broader cybersecurity solutions aligned with customer business objectives, and supports discovery, demonstrations, proof-of-concept efforts, and handoffs to delivery teams.

Responsibilities:

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement
• Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences
• Support product demonstrations, whiteboard sessions, and technical briefings
• Collaborate with technology partners and vendors to validate and refine proposed solutions
• Assist with pre-sales proof-of-concept (PoC) efforts to validate technical fitness and business value
• Provide technical enablement and security-focused training to internal sales teams
• Ensure a smooth handoff to post-sales delivery teams following opportunity closure

Requirements:

• Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc
• Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process
• 3+ years of experience in cybersecurity, pre‑sales engineering, or solutions architecture
• Broad understanding of email and data security environments across cloud, on-premises, and hybrid architectures
• Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations
• Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST)
• Experience supporting sales teams in a VAR, systems integrator, or technology provider environment
• Strong presentation skills, including the ability to deliver live or virtual demonstrations
• Excellent written and verbal communication skills
• High attention to detail, organization, and follow‑up
• Initiative to research, learn, and resolve problems with a positive, collaborative mindset
• Exceptional relationship‑building skills and passion for technology
• Strong documentation skills, including system and network diagrams and customer‑facing presentations
• Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platforms
• CISSP, CCSP, CISM, SSCP
• Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications
• Relevant vendor or OEM cybersecurity technical or professional certifications