Business Systems Analyst II - CAB

First Citizens Bank is hiring a Business Systems Analyst II - CAB to provide advanced technical and operational support for business systems. The role assesses business needs, implements system specifications, and supports bank objectives through data analysis, reporting, and system testing or development.

Responsibilities:

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
• System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis
• Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement

Requirements:

• Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Systems Support, or Analytics, or Operational Support
• Proficient in SQL, API MuleSoft, Postman
• Banking Experience
• Strong communication skills
• Ideal candidate will be a self-starter, builds relationships, flexible, and resourceful