Principal Product Manager

Evolve is hiring a Principal Product Manager to own the Pro product vision, strategy, and roadmap for short-term rental operators and HOAs. The role connects acquisition, onboarding, operations, and retention into a scalable platform, partnering cross-functionally to build configurable capabilities and improve customer experiences.

Responsibilities:

• Define and own the product vision, strategy, and roadmap for Pro, balancing customer needs, business opportunity, and platform investment
• Build a deep understanding of portfolio operators and HOAs: how they assess providers, bring properties and teams onto a platform, manage their operations, and decide whether to stay
• Improve the end-to-end experience—from evaluating and adopting Pro through onboarding, ongoing portfolio management, and renewal or expansion
• Identify shared needs across customer types and shape modular, configurable product capabilities that avoid one-off development for each use case
• Make clear product choices across a large, ambiguous surface area, sequencing work and explaining tradeoffs to senior stakeholders and delivery teams
• Partner with Commercial strategy to understand target customers, define what we offer, and lead the product roadmap to support how Pro is positioned and sold
• Work with Engineering and Design to turn complex workflows into useful, dependable experiences. Prioritize usability and operational efficiency for customers managing many properties and users
• Establish success measures for Pro, use customer research and product data to understand performance, and adjust the roadmap as evidence changes
• Lead cross-functional work through discovery, definition, delivery, launch, and iteration, aligning partners across teams with different priorities
• Represent the voice of Pro customers in product decisions and help the organization build a shared understanding of their needs

Requirements:

• Minimum 10 years of product management experience, driven 0-1 product buildouts, including ownership of strategy and delivery for complex products or product areas
• You have a business and commercial mindset. You grasp how product capabilities fuel client acquisition, top-line performance, user retention, and streamlined operations, enabling you to assess strategic opportunities through commercial and user perspectives
• Experience building for B2B or B2B2C customers, particularly products involving customer acquisition, onboarding, user or account management, retention, or expansion
• A track record of bringing structure to ambiguous problems and turning a broad product opportunity into a focused, outcome-driven roadmap
• Strong customer discovery skills: you can learn how customers work, identify the needs shared across segments, and distinguish those from requirements that call for configuration or a different approach
• Experience partnering with Commercial, Sales, or go-to-market teams to connect product strategy with customer acquisition and business growth
• The judgment to balance customer-specific needs with scalable platform capabilities, and to make progress when requirements or ownership are unclear
• Comfort working closely with Engineering on technical tradeoffs, system constraints, and sequencing
• A practical approach to product experience: you know when a workflow needs refinement and when clarity, reliability, and efficiency matter most
• Strong communication skills and the ability to align senior stakeholders and cross-functional teams around decisions and outcomes
• An AI builder mindset with a pragmatic approach to leveraging AI tools, LLMs, and agents. You can rapidly prototype solutions, validate hypotheses, and address core customer needs. You move beyond standard development workflows to test ideas quickly, collaborating closely with Engineering to transition proven concepts into scalable production features
• Experience in enterprise SaaS, property technology, vacation rentals, or software for managing portfolios of properties, locations, accounts, or users is a plus