Senior Regional HR Business Partner

MyEyeDr. is a high-growth healthcare company providing total vision care through community doctors and retail-focused teams. The Senior Regional HR Business Partner will advise regional and district leaders, manage employee relations, develop talent strategies, support onboarding and practice integrations, analyze workforce data, and execute core HR processes across the Midwest region.

Responsibilities:

• Provide consultative guidance and coaching to field leaders and employees on human resource related matters. Respond and resolve HR inquiries, in partnership with HR centers of excellence to provide a positive associate experience
• Manage and resolve complex employee relations issues, address grievances, and conduct effective, thorough, and objective investigations. Assess and respond to people issues including employee misconduct, harassment, and discrimination investigations
• Partner with regional leaders to develop and maintain proactive talent plans that anticipate future staffing needs, working within labor models, equitable compensation guidelines, and operational budgets
• Constantly assess the regional talent strengths and opportunities. Partner with regional leadership to develop the talent needed for the future by facilitating talent reviews and succession planning discussions
• Coach leaders in areas of talent management, engagement, and retention. This would include conducting effective conversations with associates and doctors, including career and goal setting, mobility, performance management and discipline
• Support on-boarding of new doctors, field leaders, and associates. Create onboarding and training plans
• Support the integration of new stand-alone and regional practices by participating in the integration process and ensure future associates and leaders are appropriately informed, engaged, compensated, placed in the right roles, and onboarded into the My Eye Dr. operations and culture
• Participate in the administration of leave of absence and accommodation requests in partnership with leaders and benefits
• Review and analyze data to identify trends, presents insight and recommendations for improved performance
• Travel within the regions that are supported on a consistent basis to support the offices and field leaders
• Assists with the execution of the HR cyclical processes including open enrollment, required training, annual performance reviews, merit increases, and goal setting

Requirements:

• 7+ years as an HR generalist or business partner
• Effective at change management
• High level of integrity, confidentiality, and professionalism
• Demonstrated ability to manage stakeholders. Establish positive rapport and build collegial relationships within various departments of the organization to maximize the efficient flow of information and focus on customer-service
• Strong analytical and problem-solving skills, including keen judgment and decision-making, with an eye towards process efficiency, simplification, and continuous improvement
• Demonstrate strong communication and presentations skills with the ability to communicate effectively across all levels of the organization
• Proven ability to set and manage multiple priorities and ensure deadlines are met
• Proficiency in Microsoft Office Suite including expert skills in PowerPoint and Excel
• HR experience in a retail setting
• PHR or SHRM-CP is preferred