Senior Product Manager, Value-Based Care Platforms

Salud Healthcare is hiring a Senior Product Manager to own the direction, roadmap, and delivery of an assigned healthcare product area. The role connects clinical, operations, finance, provider relations, payer-facing, and engineering teams, translating healthcare business needs into requirements and measurable product outcomes.

Responsibilities:

• Elicit and document requirements from clinical, operations, finance, provider relations, and payer-facing stakeholders through interviews, workshops, and observation
• Map current-state and future-state workflows in Lucid (swimlane / BPMN), identifying gaps, manual workarounds, and opportunities to automate
• Write clear user stories with testable acceptance criteria, business rules, and edge cases that engineering can build from without guesswork
• Maintain requirements traceability, data dictionaries, and process documentation
• Create mockups and clickable prototypes in Figma to pin down requirements, test workflows with stakeholders, and align on the design before build
• Apply design-thinking methods user research, journey maps, and problem framing to make sure we solve the right problem before committing requirements
• Analyze healthcare data claims, eligibility, encounters, HCC/risk adjustment, HEDIS/quality gaps, and payer files to define data requirements, mappings, and validation rules
• Write SQL queries to profile data, validate assumptions, and confirm that delivered features produce correct results
• Support integrations with payers, EMRs, and outside vendors by documenting file specs, interfaces, and data flows
• Serve as the day-to-day go-between for business users and engineers, answering questions during development and resolving ambiguity quickly
• Partner with QA on test scenarios and coordinate user acceptance testing (UAT) with business owners
• Help business teams adopt new features through walkthroughs, release notes, and job aids
• Own go-to-market for each release launch communications, release notes, training, and change management so business teams adopt what ships
• Own the product roadmap and backlog for your product area keep it groomed, sized, sequenced, and ready for upcoming sprints
• Set and defend priorities based on business value, regulatory or payer deadlines, effort, and dependencies; make the trade-offs explicit to stakeholders and the AVP, Software Engineering
• Run discovery with stakeholders and users to decide what to build next, and hold to one focused roadmap rather than many competing requests
• Lead sprint planning, backlog refinement, and sprint reviews; accept or send back completed stories against their acceptance criteria
• Define success measures for each release and report on adoption and outcomes, folding results and new feedback back into the roadmap
• Tie the product roadmap to company OKRs and the Technology strategy show how each initiative ladders up to a measurable objective
• Define product KPIs and success metrics, instrument them with the data team, and use the numbers adoption, usage, outcomes to decide what gets built next
• Run agile delivery for your area and manage JIRA end to end backlog, epics, sprints, and reporting (velocity, burndown, status) keeping tickets clean, estimated, and traceable to requirements
• Coordinate across engineering, data, QA, and outside vendors and payers managing dependencies, timelines, and hand-offs so commitments land

Requirements:

• 5+ years in product management, product ownership, or senior product / business analysis on software or data projects, including writing user stories and acceptance criteria in an Agile/Scrum environment
• 5+ years of healthcare industry experience with a health plan, MSO, ACO, value-based care organization, provider group, or healthcare technology company
• Hands-on working knowledge of Medicare Advantage and value-based care models, risk adjustment (HCCs/RAF), quality programs (HEDIS, CMS Star Ratings), and claims, eligibility, and encounter data, including X12 EDI transactions (834, 835, 837)
• Working SQL skills for querying and validating data
• Bachelor's degree in business, health administration, information systems, or a related field, or equivalent experience
• Proven ability to map complex workflows and explain them simply to both business and technical audiences
• Strong written communication requirements clear enough to build from without a meeting
• Experience owning a backlog and roadmap in Jira, Azure DevOps, or a similar tool
• Fluent in agile / Scrum delivery and JIRA management backlog, epics, sprints, boards, and reporting (velocity, burndown, status)
• Experience defining and tracking product KPIs / success metrics to guide decisions
• Experience in Florida's Medicare Advantage market
• Prior product manager or product owner experience, including roadmap ownership and backlog prioritization
• Certification such as CBAP, CCBA, PMI-PBA, or Certified Scrum Product Owner (CSPO)
• Familiarity with data warehouses, BI tools, and FHIR or HL7 interfaces
• Hands-on with Lucid (or Visio) for workflow and process mapping and Figma for mockups and prototyping
• Design-thinking / human-centered design practice, and experience connecting product work to company OKRs