Staff Forward Deployed Software Engineer

SpruceID builds privacy-preserving digital identity and credentialing solutions. The Staff Forward Deployed Software Engineer leads customer-facing software engineering projects, translating customer requirements into technical solutions and coordinating implementation and delivery across internal teams and external stakeholders.

Responsibilities:

• Lead medium- to large-scale software engineering projects from requirements gathering and technical planning through implementation, deployment, and ongoing maintenance
• Work closely with internal and external stakeholders to understand requirements, align priorities, manage expectations, and ensure successful project delivery
• Own technical design and implementation decisions, ensuring solutions are scalable, secure, maintainable, and aligned with customer needs
• Collaborate with engineering, product, and delivery teams to coordinate dependencies, resolve blockers, and deliver high-quality solutions
• Serve as a key technical point of contact for customers and partners, communicating project progress, technical decisions, risks, and recommendations
• Architect, develop, and maintain backend systems, full-stack web applications, and integrations supporting SpruceID's digital identity solutions
• Translate complex customer requirements into clear technical specifications and actionable implementation plans
• Proactively identify technical risks, project dependencies, and opportunities to improve delivery efficiency
• Support integrations with customer infrastructure, third-party services, and legacy systems
• Contribute to code reviews, technical documentation, testing, and engineering best practices
• Provide technical guidance and mentorship to other engineers, fostering collaboration and knowledge sharing
• Partner with internal teams to share customer feedback and contribute to product and platform improvements

Requirements:

• 7+ years of professional software engineering experience, including designing, building, and maintaining production-grade applications
• Proven experience independently leading medium- to large-scale engineering projects, coordinating multiple teams and driving technical initiatives from planning through delivery
• Strong stakeholder management experience, including working directly with customers, gathering requirements, aligning expectations, and communicating effectively across technical and non-technical audiences
• Proficiency in one or more statically typed programming languages such as Rust, Go, Java, or C#
• Strong understanding of software architecture, backend development, APIs, system integrations, and cloud infrastructure
• Experience making technical design decisions, evaluating tradeoffs, and solving complex engineering challenges
• Demonstrated ability to collaborate effectively with cross-functional teams, including engineering, product, and delivery
• Ability to navigate ambiguity, manage competing priorities, and take ownership of outcomes with minimal oversight
• Excellent problem-solving, communication, and organizational skills
• Experience working directly with customers or external partners in technical delivery or implementation environments
• Based in the US
• willing to travel as needed to support customer engagements (should not be much)
• Experience with digital identity, verifiable credentials, digital wallets, or identity verification solutions
• Knowledge of privacy-preserving technologies, authentication protocols, security standards, and interoperability frameworks
• Experience working with public-sector organizations, government agencies, or highly regulated industries
• Familiarity with SpruceID's technology ecosystem and standards-based digital identity solutions
• Experience leading complex integrations involving multiple systems, vendors, or external partners
• Familiarity with accessibility, compliance, and legacy system modernization
• Experience mentoring engineers or providing technical leadership across project teams
• Background in forward deployed engineering, solutions engineering, technical consulting, or other customer-facing engineering roles