Localization Project Manager

OSI Engineering is recruiting for an unnamed global consumer technology company seeking a Localization Project Manager. The role manages end-to-end localization for e-commerce and product content, coordinates global teams and vendors, oversees linguistic quality assurance, and builds reporting for localization functions.

Responsibilities:

• Lead localization projects from start to finish using WorldServer and translation memory tools. You’ll deliver high-quality translations of product data, marketing content and app content for the company’s e-commerce website, mobile shopping app and third-party commerce platforms such as WeChat and Tmall
• Partner with content teams in several global regions to deliver localized content on time for campaigns, engineering releases, programs and new product introductions
• Manage internal and external language specialist teams and localization vendors, giving them clear and concise guidelines on e-commerce requirements
• Oversee Linguistic Quality Assurance (LQA) projects during engineering release cycles, campaigns, programs and new product introductions
• Act as the point of contact for urgent localization requests from regional teams, and balance multiple projects, priorities and vendors on tight launch schedules
• Work with other localization project and program managers to align processes, promote localization best practices, and identify and share ideas that improve processes and performance
• Build reporting for localization functions within the content organization

Requirements:

• 5+ years of experience as a localization project manager, with a background in product or software localization
• Hands-on experience with translation management systems and translation memory tools
• Proven ability to manage multiple localization projects, priorities and vendors at the same time
• Experience working with international teams and managing LQA processes
• Strong analytical, planning, execution and follow-up skills, and the ability to resolve conflicting points of view under time pressure
• Fluency in English
• Bachelor's degree in Localization, Linguistics, Computer Science or a related field, or equivalent experience
• 2+ years of localization vendor management experience
• Website and/or e-commerce localization experience
• Experience with WorldServer
• Working knowledge of XML, HTML, Photoshop and different types of digital assets
• Experience managing a localization budget, or experience working on the vendor side
• Native fluency in one or more languages supported on global e-commerce sites
• Project management qualification or certification