Manager, Sales Account Management

SC Johnson is hiring a Manager, Sales Account Management to lead and grow a $25M+ portfolio of grocery customers across Upstate New York. The role develops customer growth strategies and business plans, manages promotional activity, builds retailer relationships, and coordinates with broker teams and internal partners.

Responsibilities:

• Incumbent will be held accountable for directing all activities of assigned accounts to assure achievement of growth/dollar objectives
• Build strong customer relationships that result in partnership opportunities which drive sales, market share and profit
• Incumbent will develop secure approval and implement an annual corporate business plan aligned with corporate objectives in place prior to the commencement of the new fiscal year, while working cross functionally to assure execution of the plans
• Provides account specific promotional plans, recommendations to Director of Corporate Accounts to ensure achievement of account growth goals and develop ongoing customer plans that are in alignment with corporate and customer goals for multiple accounts
• Initiates the process of account specific deployment/selection plans and participates in decision on replacement personnel in divisional locations
• Lead and develop brokers skills to deliver SCJ Strategies and Budget objectives

Requirements:

• Bachelor's degree and 5+ years of relevant business experience
• Qualified candidates must be legally authorized to work in the United States without current or future sponsorship
• Sales experience in a CPG company
• Previous experience in category/shelf management or Trade Marketing
• eCommerce execution experience
• Demonstrate an understanding of grocery eCommerce
• Working knowledge of Consumer Insights and application potential
• Demonstrated proficiency in the use of the TPMax tool or similar promotion planning tool
• Demonstrated ability to penetrate the account at all levels adding value to the process
• Previous ABM/MABM (internal or external) experience and proficiency in computer skills and financial knowledge
• Understanding of the customer's business models and the key drivers that impact the customers P&L, from the customers as well as from SCJ's prospective
• Ability to balance risk versus ROI. Understand risk, profit contributions and JVM. Balance critical financial needs of SCJ versus account
• Demonstrated experience building customer relationships
• Previous experience providing strategy and direction to customers and employees
• Experience in sales account management
• Experience working with a wholesaler, broker, and/or a retail sales team
• Experience with shopper marketing and/or marketing to lead retailer-owned consumer facing execution
• Demonstrate effective (internal or external) people management skills
• Ability to motivate cross functional groups to common goals
• Ability to penetrate the account at all levels adding value to the process
• Ability to adapt to changing work and customer demands