Service Sales Account Manager - Fire Protection

ORR Protection is hiring a Service Sales Account Manager to grow recurring inspection, testing, maintenance, and monitoring sales for electronic and mechanical life safety systems. The role focuses on developing new customers, growing existing accounts, and closing service contracts.

Responsibilities:

• Embody ORR Protection’s mission to protect people, property, and the environment
• Identify and pursue new business with customers in data centers, energy and power generation, industrial, manufacturing, telecommunications, cable and broadband, and other mission-critical facilities
• Generate leads through prospecting, cold calling, networking, and industry events
• Build relationships with decision makers, assess their needs, and develop cost-effective service solutions
• Grow business with existing customers by identifying additional service opportunities
• Partner with Operations to develop and review proposals and contracts
• Negotiate and close sales of varying complexity, contract length, and value
• Work toward an annual goal in testing, inspection and monitoring service contract bookings
• Track leads, opportunities, and sales activity in the CRM
• Perform other duties as assigned

Requirements:

• High school diploma or equivalent required
• At least three years of sales experience required
• Strong prospecting, networking, negotiation, and closing skills
• Confidence initiating contact with prospective customers
• Ability to communicate with decision makers at all levels of a business
• Customer-focused approach and strong interpersonal and teamwork skills
• Sound problem-solving, critical-thinking, and time-management skills
• Ability to manage a sales territory and consistently work toward goals
• Willingness to learn ORR's services and apply that knowledge to customer needs
• Bachelor's degree preferred
• Experience in fire protection or a related industry preferred. Related industries include construction, building controls, and services for mission-critical facilities
• NICET Fire Alarm certification preferred
• SPIN Selling or Challenger sales training preferred
• Proficiency with MS Office and experience using Salesforce preferred