Mechatronics Application Engineer - Seattle, WA OR Portland, OR Job Details | Festo SE & Co. KG

Festo hires a Mechatronics Application Engineer to support sales and customers with technical expertise in mechatronics and motion control. The role develops and evaluates automation solutions, supports customers through project implementation and technical issues, and helps grow sales and market share.

Responsibilities:

• Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments
• Create technical content for marketing activities, including application or video tutorials
• Engage with external control groups in public platforms to stay updated on market trends
• Develop and foster relationships with controls engineers at customer organizations
• Maintain regular communication with other MAEs and Technical Support colleagues across North America (Canada, United States, and Mexico) to share product and application information
• Onsite customer support for prototype startups in order to do “proof of concept”, good working knowledge of third-party PLC software, network configuration and device integration coverage including product sizing and selection
• Establish and maintain a repository of common software applications and libraries to streamline the commissioning process for customer applications
• Gather customer feedback on product and solution usage and relay it to Product Management for future development
• Collaborate closely with the Technical Support department to provide timely solutions for technical support tickets
• Evaluate the technical and commercial feasibility of proposals based on comprehensive technical and application knowledge
• Discuss technical proposals, including controls and electromechanical products and solutions to optimize machine performance with a strong focus to increase component sales
• Contribute to discussions on machine concepts to optimize the design of automated machinery, defining specifications and concepts
• Provide support on matters related to norms and regulations
• Identify and secure projects based on exceptional application, automation, and sector competence
• Share knowledge with Business Drivers to promote the adoption of solutions
• Acts as the key technical interface between customer and all relevant technical departments within Festo during the pre-sales phase of specific applications for the industry segments, always in coordination with the Sales Engineer
• Provides technical training and arranges knowledge transfer to the MAE and Business Development teams for the specific products/applications of the relevant industry segment
• Works closely with Technical Support to address any outstanding customer technical issues

Requirements:

• English Language, Spanish a plus
• Ability to read, analyze and interpret moderate to complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to make effective speeches and present technical or complex topics to customers
• Microsoft Office suite experience
• Experience with IEC61131-3 programming languages
• Familiarity with CODESYS, Rockwell Automation Studio 5000, Siemens TIA Portal, Beckhoff TwinCAT 3 and/or Omron Sysmac Studio
• Plus: Python, C++, C#, LabVIEW
• Familiarity with EtherCAT, EtherNet/IP, PROFINET, Modbus TCP, TCP/IP, IO-Link
• Understanding of motion control concepts, PLCs and distributed I/O
• Ability to size and design servo motor applications
• Familiarity with pneumatics and pneumatic control logic
• Troubleshooting skills
• CAD knowledge
• Bachelor's Degree (BS in Mechatronics Engineering, Electrical Engineering or Mechanical Engineering)
• MBA preferred
• 5-10+ years minimum experience in project managing, controls engineering, sales, and technical support in industrial automation
• Experience in Festo a plus
• Mechatronics, electromechanical or robotics engineering
• Solid knowledge of Industrial Automation
• Experience in sales and customer responsibility
• Excellent communication and presentation skills