Business Analyst

Aria Care Partners is hiring a Business Analyst to support the analysis, testing, implementation, and continuous improvement of its technology solutions. The role translates business needs into requirements and workflows, partners with stakeholders and technical teams, and validates solutions through system testing and user acceptance testing.

Responsibilities:

• Gather, document, and validate business requirements and workflows
• Analyze business processes and identify opportunities for improvement
• Create and maintain requirements documents, process flows, and user stories
• Collaborate with business stakeholders, Product Managers, Systems Analysts, Quality Analysts, and Software Engineers to design and implement solutions
• Develop and execute test plans, test cases, system testing, and user acceptance testing (UAT) activities
• Validate system enhancements, integrations, reports, and data conversions
• Document and track defects, issues, and testing results
• Assist with implementation planning, deployment validation, and post-production support
• Analyze data and assist with reporting, troubleshooting, and root cause analysis
• Support project documentation, status tracking, and stakeholder communication
• Develop subject matter expertise in company systems, workflows, and business processes
• Handle sensitive and protected business information with appropriate confidentiality

Requirements:

• Bachelor's degree in Business, Information Systems, Healthcare
• 1-3 years of experience in business analysis, systems analysis, quality assurance, or a related role
• Experience gathering requirements, documenting workflows, and supporting business process improvements
• Experience developing and executing test cases and user acceptance testing
• Strong analytical, problem-solving, and communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Effective written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Customer-service mindset and commitment to delivering quality solutions
• Ability to learn new applications and/or functionality quickly
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Visio)
• Experience supporting healthcare operations, EMR systems, healthcare technology, Salesforce, reporting tools, or system integrations preferred
• Familiarity with Asana, SQL, data analysis, or reporting tools is a plus